Drew Gaskin Email & Phone Number

Charlotte, NC, US

Charlotte, North Carolina, United States

United States

• Provide prompt and professional customer service through incoming calls, online chats, and emails, ensuring timely and efficient resolution of partner inquiries.
• Cultivate trust and build relationships with Lovingly partners, serving as a knowledgeable point of contact for information on Lovingly products and services designed to help partners grow their online business.
• Enter customer support requests in the company-wide ticketing system, assigning and prioritizing them… Show more
• Enter customer support requests in the company-wide ticketing system, assigning and prioritizing them accordingly to ensure efficient resolution.
• Set up new accounts and maintain accurate and up-to-date account information in various systems, ensuring data integrity and compliance with company policies.
• Provide technical assistance to clients as needed, troubleshooting and resolvingissues related to company software and systems.

United States

• Build rapport with clients and help them grow their business by fully assessing their current goals, baselineonline presence, and share philosophies and recommended services which fit their needs and modernize.
• Analyze Google Analytics to help review and assess client usage, revenue, and possible areas of opportunity.
• Troubleshoot efficiently technical hardware and software issues as they arise.
• Utilize Multitasking skills to provide customer service… Show more
• Utilize Multitasking skills to provide customer service, technical support, product and service advice, andanalysis as needed in a fast-paced environment consistently exceeding team goals.
• Mentor new team members utilizing the knowledge and experience gained while on the job and in self-study. Show less

United States

• Completed an immersive apprenticeship focused on full stack web development withJava.
• Built web applications using HTML5, CSS3, Bootstrap, JavaScript, React, Java, Spring,and SQL.
• Available for deployment to corporate clients.
• To hire me, email corporate@techtalentsouth.com.Tech Talent & Strategy (TTS), is a certified woman-owned tech recruitment, training, staffing,and consulting company. We partner with startups, SMBs, global.
• To hire me, email corporate@techtalentsouth.com.Tech Talent & Strategy (TTS), is a certified woman-owned tech recruitment, training, staffing,and consulting company. We partner with startups, SMBs, global.

United States

• Provided excellent post sales customer support via phone and online chat utilizing product knowledge andsuperior customer experience.
• Managed time efficiently to allow for timely and accurate customer responses while accomplishing stretchpersonal goals and aligning to team goals.
• Used extensive knowledge gained to mentor new team members

4400 Sharon Road

• Provided in person personalized solutions for business, education, and creative professionals through excellentcustomer service, tailored demos, and extensive product knowledge.
• Utilized troubleshooting skills to provide front line advice for Apple Products
• Built and repaired customer relationships utilizing empathy and compassion skills
• Consistently exceeded expectations and goals set by management in a fast-paced environment while providingthe customer with the… Show more
• Consistently exceeded expectations and goals set by management in a fast-paced environment while providingthe customer with the complete Apple experience. Show less

7417 Waverly Walk Avenue, Charlotte, NC 28277

• Responsibilities include:
• Greeting customers.
• Providing menu recommendations for food and beverage items including house made cocktails, craft beer, an exclusive 300 bottle wine list.
• Providing full table service.
• Received two weeks of training in wine knowledge and presentation as well as how to successfully provide the service that Rare Roots Hospitality promises every guest.

• Responsibilities include:
• Greeting customers
• Providing menu recommendations for food and beverage items including an extensive collection of craft beer
• Provide full table service.
• Gained daily experience in meeting goals set by management.

Charlotte, North Carolina Area

Waxhaw, North Carolina

Associate Of Arts - Aa

Associate Of Science (A.S.), General Studies

High School Diploma