Drew Gorman Email and Phone Number

Help support and build the cloud security initiative from the ground up, with emphasis on Identity and Access Management. ● Provide security consultation on four main cloud service providers (CSPs)– Amazon Web Services (AWS), Azure, Google Cloud Platform (GCP), and Oracle Cloud Infrastructure (OCI). ● Configure and support SSO – (oAuth, OpenID, SAML) connections to SaaS products.● Champion user management, including JIT, and SCIM.● Lead product proof of concepts and perform competitive analysis of tools. ● Drive the Cloud Infrastructure Entitlement Management program (CIEM) via Britive from conception to production. ● Implementation, integration, and orchestration of cloud activities/remediations using automation platforms such as Torq.io● Product ownership/management of cloud security tools, and roadmapping of cloud identity and access management (CIAM). ● Handle ticket escalation pertaining to cloud security. ● Create a wide range of documentation pertaining to cloud initiatives; from architecture, to operations support, and end-users needs.

Serve as security subject matter expert applying best practices and hands-on real world experience.● Provided guidance on cloud governance and structure.● Okta configuration and administration: oAuth, OIDC, SAML, user management.● API development oversight. ● Security consultation on project architecture.● Key contributor for vendor initiatives.● Impart solutioning for application ecosystems.● Drove project development through agile methodologies.

Secure and protect the brand globally, while maintaining a safe and seamless user experience. • Security lead for corporate-wide infrastructure related design and initiatives aroundsecurity (directories, user endpoints, GPOs, policies, servers, etc.).• Manage Identity Access Management (IAM) team, running both project and dailyoperations across multiple technologies – Azure AD, Active Directory, and IBM(ISIM/ISAM).• Develop and coordinate certificate and single sign on (SSO) efforts through multipleidentity providers. This includes robust policy configurations covering elements such asconditional access and multi-factor authentication (MFA).• Product owner and implementer of privileged access management (PAM) solutionthrough the use of CyberArk.• Serve as subject matter expert for various products in the Cisco cybersecurity ecosystem– AMP, ThreatGrid, Cloud Web Security, Umbrella, etc.• Perform various incident response and interruption event activities.• Configure and manage various CISO related tools such as Rapid7, MalwareBytes,SCCM, Secunia CSI, Qradar, and AnyConnect.• Provide insight and establish processes with support teams (on and offshore) using hands-on knowledge transfer sessions and knowledge base articles.• Work with vendors for procurement of new tools and initiatives to further solidify thecompany’s security pillars.

Secure and protect the brand globally, while maintaining a safe and seamless user experience.

• Executed project management activities focused around delivery and execution of large corporate initiatives.• Helped standardize Hypercare processes and methodologies including documentation, streamlining, and application to pilot projects.• Identified continuous improvement opportunities in the “cutover” process and applied automation for faster task completion.• Worked closely with key business units to establish project metrics, communication cadence, and success criteria. • Created action plans ensuring seamless support transitions from project teams to sustainment teams.

● Lead consultant for all mobile initiatives, providing guidance and expertise on related projects. ● Continued to grow relationships and experiences with clients through previous role at Trisept Solutions.● Hosted interactive demonstrations to prospective clients, highlighting new technology and functionality.● Head advisor to front end development team, detailing project direction and prioritization through utilization of the agile manifesto. ● Point of contact and administrator to corporate wide SharePoint initiatives.

● Established the foundation for mobile technologies from both “app” and website perspectives.● Provided documentation to both the IT and business environments, crucial to project success. ● Delivered comprehensive support and training to all assigned projects, throughout the product lifecycle and beyond. ● Coordinated between development and testing teams to ensure project success. ● Integrated various third-party software and APIs, such as FlightView.● Worked extensively with high profile clients (websites serving over 250,000+ unique visitors per month) in launching innovative functionality throughout their websites.

● Created relationships with Chinese developers to produce and institute exclusive rights to various software already selling over 100,000 units per month.● Develop, market, sell, and provide support for automation software – doubling US sales within the first year.● Work closely with customers to identify needs, leading to an extremely high customer retention rate.● Established and administrate user-driven website for customers, which accommodates over 50,000 visitors per month.● Develop and sell complex PHP scripts for marketers which significantly increase their revenue.● Procure international affiliate partnerships to globally extend product reach.

● Served as a system administrator during the implementation of an online sourced product tracking system resulting in a decreased purchase order lead time of four weeks.● Lead system support for multiple applications including Business Objects, Unica products, Data Asset Management, and Crystal Reports resulting in 24 hour support and a 99.5% uptime.● Comprehensive work with backend databases for supported software to minimize errors and increase productivity.● Developed programs to further stabilize systems, reduce downtime, and decrease user involvement. ● Created and supported on-line help systems for multiple applications.● Regularly met with customers to gather requirements, troubleshoot problems, handle system requests, and improve overall usability.

● Provided first and second tier customer support for over 2,000 users through spread across multiple sites including both offices and distribution warehouses.● Organized and managed teams in order to accomplish time-sensitive projects and goals.● Worked on AS400 systems to manage users, inventory, reports, and other various troubleshooting issues across entire company.● Solved Workstation, printer, scanner, phone, and application related problems.● Worked with servers and switches to improve responsiveness and redundancy throughout buildings.