I drive customer experience at scale. As a Salesforce expert, I excel in data visualization, dashboard management, and maintaining data integrity. My adaptability and dedication to continuous improvement have consistently resulted in increased efficiencies and streamlined operations.Combining a background in education and training with business ownership, I have observed and optimized the customer lifecycle from sales to onboarding to retention. I strive to improve operations, processes, and procedures across teams, departments, and customer touchpoints. I have found a niche in Salesforce administration that provides an outlet for my dedication to efficiency and effectiveness.I pride myself on being a lifelong learner, adapting to ever-evolving technology and systems, and continuously upskilling and training on new features, applications, software, and techniques.Outside of work, I am typically creating music, spending time with my family, and trying new cocktail recipes.