Data Science Manager
Current
May 2022 - Present
AeroLeads people directory · profile
Drew Jacobs Email & Phone Number
Data Science Manager
at
Vail Systems
1 work email found
@vailsys.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Who is Drew Jacobs? Overview
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Quick answer
Drew Jacobs is listed as Data Science Manager at Vail Systems, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at vailsys.com and a matched LinkedIn profile for Drew Jacobs.
Drew Jacobs previously worked as Data Scientist at Vail Systems and Software Engineer at Magnolia Capital. Drew Jacobs holds Master Of Science In Analytics from University Of Chicago.
Company email context
Email format at Vail Systems
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{first_initial}{last}@vailsys.com
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AeroLeads found 1 current-domain work email signal for Drew Jacobs. Compare company email patterns before reaching out.
Profile bio
About Drew Jacobs
Application developer and data science professional with a broad multidisciplinary skill set and a passion for crafting stories from data. I help organizations get the most from their data by identifying opportunities, understanding trends, and executing strategies. My experiences include developing and deploying statistical learning solutions in multiple industries. Python | Django | D3.js | R | Statistical Modeling | Machine Learning
Listed skills include R, Statistical Modeling, Sql, Data Analysis, and 30 others.
Current workplace
Drew Jacobs's current company
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8 roles
Drew Jacobs work experience
A career timeline built from the work history available for this profile.
Data Scientist
Nov 2020 - May 2022
Software Engineer
Feb 2019 - Nov 2020
Senior Research & Development Analyst
Feb 2018 - Jan 2019
Senior Analyst, Analytics
• Developed predictive models for topics of conversation and reasons for contacting using customer speech data. Provided understanding for contact trends and focus areas for improving experiences.• Incorporated data from multiple contact channels to track customer journeys across touch-points. Measured crossover from web and identified opportunities to optimize self-service.• Provided analyses on multiple customer and contact metrics by integrating diverse contact center data using SQL, SAS, R, and Python. Delivered results and recommendations to process owners and senior leadership.
Oct 2017 - Feb 2018
Analyst, Analytics
• Prepare quarterly reporting on multiple contact channels. The touch-points included were fraud, IVR, customer service and live chat. Used SQL and SAS to identify, collect, and incorporate new data from enterprise data warehouses to provide additional understanding to contact center trends. Reporting was automated using R and VBA.• Utilized text mining and regular expressions to identify process issues in fraud customer feedback and track improvements to experience.• Designed novel visualizations using Tableau, R and Python.
Sep 2015 - Sep 2017
Workforce Management Supervisor
• Developed and maintained statistical models based upon a variety of call queuing and routing strategies to ensure agent schedules met service level goals while identifying periods of low occupancy to minimize cost. • Designed and generated analysis by utilizing statistical modeling in R that explores the cost of staffing for given service level metrics and routing strategies. • Delivered weekly call volume arrival pattern forecasts for three call centers while creating and publishing schedules for one of the call centers. • Composed and presented three year department road map to senior management as part of Consumer Service strategic planning team. • Trained, supervised, and motivated a team of representatives who engaged with consumers across multiple channels. Provided direction and talking points to agents when requested while fielding and assisting with escalations.
Jun 2013 - Sep 2015
Research Assistant
Internship within a genetics laboratory. • Designed a codon optimization program for manipulating gene data. Provided codon optimized gene files for transgenic research applications. • Developed SQL and Perl scripts for extracting and analyzing data from both databases and flat files. • Tested and wrote tutorials for new software and updates.
May 2011 - Sep 2011
3 education records
Drew Jacobs education
Master Of Science In Analytics
University Of Chicago
B.S. Mathematics, B.S Biochemistry
Arizona State University
Other; Core Credential Of Readiness
Harvard Business School Online
FAQ
Frequently asked questions about Drew Jacobs
Quick answers generated from the profile data available on this page.
What company does Drew Jacobs work for?
Drew Jacobs works for Vail Systems.
What is Drew Jacobs's role at Vail Systems?
Drew Jacobs is listed as Data Science Manager at Vail Systems.
What is Drew Jacobs's email address?
AeroLeads has found 1 work email signal at @vailsys.com for Drew Jacobs at Vail Systems.
Where is Drew Jacobs based?
Drew Jacobs is based in Chicago, Illinois, United States while working with Vail Systems.
What companies has Drew Jacobs worked for?
Drew Jacobs has worked for Vail Systems, Magnolia Capital, Synchrony, Weber-Stephen Products Llc, and Asu Biodesign Institute.
How can I contact Drew Jacobs?
You can use AeroLeads to view verified contact signals for Drew Jacobs at Vail Systems, including work email, phone, and LinkedIn data when available.
What schools did Drew Jacobs attend?
Drew Jacobs holds Master Of Science In Analytics from University Of Chicago.
What skills is Drew Jacobs known for?
Drew Jacobs is listed with skills including R, Statistical Modeling, Sql, Data Analysis, Forecasting, Python, Sas, and Analytics.
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