Provide strategic IT leadership for Communications Unlimited Inc, Audio Video Excellence Inc. (AVX) & JH Berry Risk Services

- Support small to large business-class network infrastructure devices in addition to analysis of current network and security hardware, planning and engineering network upgrades, configuring firewalls, network switches and enterprise grade WiFi access points and coordinating with various vendors and contractors to meet project goals and deadlines- Engineer and manage operations of all client's network infrastructure- Setup and manage on-premise client Veeam backups and cloud backups to Clear Winds data center- Manage Clear Winds data center Palo Alto firewall and client firewalls working with vendors in numerous industries to facilitate IPSEC connections- Engineer hosted client VM environment networks at Clear Winds data center- Manage and support a Cisco phone system hosting multiple clients

Responsible for designing and implementing functional network infrastructure and security, providing first and second level technical support to all internal clients/employees.- Manage VMWare cluster of over 100 virtual machines- Manage Nimble SAN storage and EMC storage arrays- Manage Brocade, Cisco, HP and Adtran switches at over 20 branch locations- Manage Cisco Communications Manager and Cisco IP Phones- Engineered and manage all Office365/Azure backup data- Engineered and deployed Meraki wifi network for customers at all branch locations- Work directly with CSSO to identify and mitigate any internal network security threats- Work with CIO and CSSO to address and mitigate any security audit/SOC findings- Manage traffic rules and policies for internal and gateway Checkpoint firewalls- Manage on premise Veeam backup and data recovery operations

- Work directly with a large team of degreed, certified, and experienced IT technicians, software consultants and Security specialists. Strong presence in Birmingham, Montgomery, Atlanta, Huntsville, Pensacola, and Tampa markets among others- Assist clients in the selection, implementation, and maintenance of business hardware and cloud service solutions- Assess and define IT infrastructure needs as well as help organizations address overall IT security and define compliance-related needs- Support small to large business-class network infrastructure devices in addition to analysis of current network and security hardware, planning and engineering network upgrades, configuring firewalls, network switches and enterprise grade WiFi access points and coordinating with various vendors and contractors to meet project goals and deadlines- Configure and troubleshoot Sophos, Fortigate and SonicWall UTM devices to communicate over WAN and MPLS connection using SSL and IPSEC VPN tunnels including connections to remote offices, hosted Unifi Wireless servers and hosted cloud backup providers- Implementing and supporting company-wide Forticlient managed antivirus and anti-malware protection- Implement and support cloud-hosted virtual desktop and server environments- Setup/Management of Microsoft 365 and Azure user/email data including migrating from hosted Exchange to 365- Engineer and manage on-premise and cloud hosted Veeam disaster recovery solutions for physical servers, VMware clusters/hosts and Hyper-V environments- Oversee and manage on-premise operations of server, firewall and all network upgrades- Engineer and build high availability VMware cluster/SAN environment- Serve as account manager and consultant to clients communicating technical needs to sales team, engineering team and managing the setup and implementation of new services

- Maintain and troubleshoot all servers, PC's, Macs and network equipment for 75 company users- Manage 7 remote offices via MPLS connections- Manage Exchange Server 2013- Manage VMWare ESX 5.5 cluster with VEEAM backup software- Manage Dell Powervault 3220 SAN- Manage Xenapp server hosting CRM software- Manage Dell Sonicwall/VPN- Manage Fortigate 100D firewall- Monitor network using Meraki Systems Manager, OpManager, PRTG and Veeam One- Setup and manage two Synology NAS units used as Veeam repositories and end user backups- Support remote communications of sales force users' iPhones/iPads and Android devices

• Responsible for setting up remote SQL servers for clients, installing Whiteplume software and databases or migrating from old servers to new servers• Troubleshoot problematic SQL servers, load balancing and database syncing between main office server and remote office server databases• Coordinate with practice management system providers to setup HL7 messaging interfaces handling inbound patient appointment data and outbound insurance charge data• In-house company server and network administrator responsible for managing all servers, PC’s, network equipment and peripherals• Implemented new disaster recovery protocols for clients and servers• Implemented a VMWare ESXi 5.5 host and built failover domain controller, file/print server and software testing clients• Setup 12TB NAS array for client/server backup• Setup nightly server backups and automated backup data transfers to NAS using Microsoft RichCopy 4.0• Setup client PC disaster recovery with scripted backup data to NAS• Scripted SQL database backup and restore processes• Built new primary domain controller and migrated/decommissioned AD/DS/CS, DNS, DHCP and fax services from Server 2003 to Server 2012R2• Mitigated network vulnerabilities and malware/Virus risks• Manage/update existing and new client data in SAGE CRM system• Manage users and folder permissions in Microsoft SharePoint• Created and maintained network toplogy diagram in Visio

• Creating and managing virtual machines and templates• Administration of image deployment server• Shop lead for team tasked with OS customization and deployment for various base organizations • Installed, configured and maintained Windows server 2008/2012, DNS servers, Domain controller, DHCP and Print servers in VMware Workstation v10• Installation and configuration of SQL Server 2012• Gather customer requirements, research emerging technologies, identify problems and develop timely plans to meet technical proposals• Analyze business requirements of organizations and consult with customers to develop specific hardware recommendations to maximize performance and operational readiness• Designed guidelines and user tutorials for RAID configuration and OS deployment across multiple server and workstation devices• Daily support of VIP customers including awards for outstanding service• Adhere to Security Technical Implementation Guidance for systems and software• Identified and repaired hardware failures with or without vendor assistance• Assist Maxwell system administrators in testing Systems Center Configuration Manager, advertisements and deployments of critical security vulnerability patches, software installations, and updates as well as software package testing for Air Education and Training Command (AETC) • Serve as alternate Information Systems Security Officer (ISSO) – responsible for determining how well system security policies are employed, working with a team to develop accreditation recommendations and analyze system security capabilities, help protect network systems and remove threat availability to network resources, help insure that the integrity of information systems are maintained and identified and verify, trace and remove unauthorized malicious system entities• Awarded RS Information Systems “Lightning Bolt” Employee of the year award• Awarded 2008 Two Star General’s Coin for Excellence in VIP student support service

• Maintained, updated and loaded operating system images on over 500 high ranking officers’ laptops at Air War College• Assisted students with AWC software troubleshooting and installation• Assisted war college faculty with desktop support• Assisted students with wireless connectivity• Responsible for VPN installation, troubleshooting and configuration• Maintained inventory database of all student laptops and student iPods issued• Lead technician responsible for updating laptop operating system images with security vulnerability patches and software updates as well as maintaining Air War College OS image server• Received Air War College operational coin from seminar leaders for excellence in customer service

• Lead analyst and technician for implementing new hardware, workstations and operating systems for Air Force Institute for Advanced Distributed Learning Technology Division as well as for the Air Force Audit Agency and the Gunter Civil Engineering Department• Responsible for creating and managing all hard drive images for organizations on Gunter as well asimplementing these images to organization PC’s• Assisted a 5 technician team deleting, creating and managing more than 13,000 user accounts, computer accounts and email accounts and organizational email distribution lists using Microsoft Active Directory• Assisted 5 others in the troubleshooting of basic hardware, software and user account problems over the phone and assigned work orders to other technicians if needed• Helpdesk training certified• Assisted other systems administrators maintaining user data for 10,000 users on 9 Microsoft Exchange servers• Assisted in the install of two wireless access points for Gunter library and 1st Sgt’s Academy as well as configuration of workstations at both locations to provide network connectivity• Team lead for configuration and assembly of over 100 machine images implementing remote network operating system installs• RSIS “Lightning bolt” ITS employee of the year award for outstanding customer service