Drew Long Email & Phone Number

Nashville, Tennessee, United States

Driving operational excellence by leading and developing my team of area managers to ensure safe, efficient, and high-quality sortation of approximately 70,000 packages daily prior to their delivery to our customers. Collaborate across HR, finance, and safety teams to optimize site performance and innovate processes. Focused on mentoring, strategic planning, and achieving targets to shape the Amazon of tomorrow. Site has successfully delivered 14.2 million packages by the promised delivery date during my tenure as operations manager.

Nashville, Tennessee, United States

Oversaw final-mile logistics for 200+ drivers, managing the delivery of 70,000+ packages daily while consistently exceeding KPI metrics. Championed sustainability initiatives, including achieving regional leadership in engine-off compliance to reduce carbon emissions in TN and launching a recycling program for delivery totes. Collaborated with DSP owners, dispatchers, drivers, and cross-functional teams such as business coaches, quality specialists, and the regional fleet manager to drive operational excellence and continuous improvement.

Nashville, Tennessee, United States

Oversaw the return-to-station process, including reverse logistics for package returns, ensuring efficient building resets and resolving issues hindering drivers' last-mile delivery success. Communicated actionable insights to dispatch teams to optimize delivery performance and consistently exceeded KPIs for delivery metrics, returns, and fleet management. Spearheaded a project to reorganize stow locations, improving scan compliance and DEA performance, and driving overall site efficiency and success.

Knoxville, Tennessee Area

• Facilitate appointments, advise customers on services offered, and manage cryotherapy chamber and Normatec equipment daily• Coordinate with UT Men’s Basketball team and trainers weekly to help in recovery process through use of Cryotherapy equipment

Knoxville, Tennessee Area

• Arrange swim meets and practices in summer, manage lineup for swim meets on Excel, collaborate with other teams and parents of swimmer • Oversaw ~ 200 swimmers on a daily basis with ages ranging from 3 to 18

Knoxville, Tennessee Area

• Organized and boxed about 30 orders of apparel and materials for large company shipments, ensured each order was completed in a timely manner and to satisfaction of customer

Bachelor Of Business Administration - Bba, Logistics, Materials, And Supply Chain Management, Grad

Activities and Societies: Chi Omega, Chancellor's Honor SocietyGPA: 3.95

Education record

Activities and Societies: National Honors Society, Captain Varsity Track, Captain Varsity Soccer, SwimGPA: 3.98 (Unweighted), 4.4 (Weighted)