Drew Mcdonald

Drew Mcdonald Email and Phone Number

Lead Associate - Claims @ Protective Life
Birmingham, AL, US
Drew Mcdonald's Location
Greater Birmingham, Alabama Area, United States
About Drew Mcdonald

Leading Protective's New Business Operations, has been a testament to a commitment to operational excellence and critical thinking. Our team's success lies in the meticulous re-engineering of business processes, fostering an environment where innovation thrives alongside a culture of continuous improvement.With a focus on customer insights prior to my current role, I've honed the ability to translate complex data into actionable strategies, enhancing our service delivery. This experience has been pivotal in developing impactful operational frameworks, and I am dedicated to empowering our team to excel and drive Protective Life's mission forward.

Drew Mcdonald's Current Company Details
Protective Life

Protective Life

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Lead Associate - Claims
Birmingham, AL, US
Website:
protective.com
Employees:
3252
Drew Mcdonald Work Experience Details
  • Protective Life
    Lead Associate - Claims
    Protective Life
    Birmingham, Al, Us
    View
  • Protective Life
    Director New Business Operations
    Protective Life Jan 2022 - Present
    Birmingham, Alabama, United States
    View
  • Protective Life
    Director Of Customer Insights
    Protective Life Aug 2020 - Jan 2022
    Birmingham, Alabama, United States
    View
  • Protective Life
    Manager New Business Operations
    Protective Life Jun 2019 - Aug 2020
    Birmingham, Alabama
    View
  • Target
    Executive Team Leader - Salesfloor
    Target Jul 2015 - Oct 2018
    Hoover, Al
    View
  • Target
    Executive Team Leader Softlines/Guest Experience
    Target Aug 2013 - Jul 2015
    Montgomery, Alabama Area
    Responsibities include developing and coaching team members to provide quality service and results. To maintain a brand department and deliver on Targets' "One Team One Strategy One Voice". Responsibilities also include ensuring the guest experience is being delivered at the standards expected as well as exceeding company goals daily to ensure profitability. Increased overall store leadership engagement from 36% intent to stay to 78%.
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  • Target
    Executive Intern
    Target Jun 2012 - Jul 2013
    Daily tasks were focused around leadership and implementing various action plans to improve service quality. There was a constant focus on my professional development and leadership skills. As an intern, I was introduced to various management techniques and put in situations that a typical executive would be in. Some of these situations include corporate interaction, employee situations, and most of all continuous service improvement.
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  • Target
    Team Member
    Target Jun 2011 - Jun 2012
    Daily tasks included relating well to others, communicating with entire store, collaborating with various managers to achieve daily goals. Service was a main focus and the development of service quality management.
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  • Birmingham Ymca
    Youth Programs Coordinator
    Birmingham Ymca May 2006 - Aug 2010
    Manager of 40 counselors to ensure daily tasks of the youth program were carried out efficiently. Daily tasks included organizing various events for counselors and camp attendees (300+ children), implementation of goals, accountability assurance, and overall smooth operations.
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Drew Mcdonald Education Details

  • Auburn University
    Auburn University
    Hotel And Restaurant Management
  • Hewitt-Trussville High School
    Hewitt-Trussville High School

Frequently Asked Questions about Drew Mcdonald

What company does Drew Mcdonald work for?

Drew Mcdonald works for Protective Life

What is Drew Mcdonald's role at the current company?

Drew Mcdonald's current role is Lead Associate - Claims.

What schools did Drew Mcdonald attend?

Drew Mcdonald attended Auburn University, Hewitt-Trussville High School.

Who are Drew Mcdonald's colleagues?

Drew Mcdonald's colleagues are Lamonica Emelea, Meredith Buckner, Collin Snider, Beachesnana Monica Beach, Dez Biddle, Yolly Macalinang, Denice Taylor.

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