Andrew Neely Email & Phone Number

Blue Ash, Ohio, United States

• Managed the entire retail order fulfillment process, ensuring accuracy of timing, quantities, and inventory availability for high-volume orders.
• Tracked orders from shipment through delivery, maintaining detailed records of BOLs and PODs to address and resolve vendor chargebacks efficiently.
• Created and maintained essential supply chain documentation, including packing lists, bills of lading, pallet and carton labels, and ensured accurate communication with retailers via EDI.
• Improved Excel templates for PO documents, implementing process enhancements that streamlined operations and increased efficiency.
• Established effective communication channels between retail business teams, the wholesale operations team, and the fulfillment center to ensure high-quality service delivery.

Cincinnati, Ohio, United States

• Coordinated order processing, shipments, and inventory management for multiple major retail partners, ensuring all orders were fulfilled on time and in full.
• Monitored inventory consumption and collaborated with the supply chain team to maintain accurate forecasting records.
• Implemented a new ERP system to automate order tracking and documentation processes, reducing errors and increasing operational transparency.
• Supported dispute resolution for vendor chargebacks by providing timely and accurate documentation to retailers.

Cincinnati, Ohio, United States

• Maintained an accurate log sheet of daily moves, scanned inventory, and audits.
• Completed deliveries in a timely manner and guaranteed patients received a positive & memorable experience.
• Maintained a clean, neat, and member-ready area.
• Performed other duties as assigned such as delivering meals to patient rooms or carts, preparing trays, etc., within established time frames and quality standards.

Cincinnati, Ohio, United States

• Managed inventory tracking system to record deliveries, shipments, and stock levels.
• Provided quality customer service to clients during pickup.
• Maintained quality control policies and federal regulations according to factory specifications.

Northwood, OH

• Exceeded daily order quotas.
• Developed relationships with other departments to ensure timely delivery of service.
• Inspected finished products for quality and adherence to customer's specifications.