Empower, Help, and Advise Microsoft Azure Rapid Response(S500) customers via support chat, email, phone, and Microsoft Teams. Manage and troubleshoot S500 critical situation (critsit) cases while providing frequent communications to concerning parties such as stakeholders or Customer Success Account Managers. Represent Microsoft Support, troubleshoot, problem solve and answer customer questions to help customers get the most out of their Azure solutions. Provide Specialized support daily for a variety of Azure Resources such as Window/Linux Virtual machines, VMSS instances, Azure Storage, Azure Disk Encryption, and resolve RDP/SSH connectivity issues.Host trainings (Brownbags) sessions for Windows, Connectivity (RDP/SSH), and storage troubleshooting that are recorded and shared to CSS Azure Global Support Teams.Perform proactive case reviews on colleagues' support requests to assist in delivering customer mitigation within a timely manner. Assist colleagues in active escalated support requests by performing case review or joining critical active bridge calls with clients.

Empower, Help, and Advise Microsoft Azure Premier, and Azure Rapid Response(S500) customers via support chat, email, phone, and Microsoft Teams. Manage and troubleshoot S500 critical situation (critsit) cases while providing frequent communications to concerning parties such as stakeholders or Customer Success Account Managers. Represent Microsoft Support, troubleshoot, problem solve and answer customer questions to help customers get the most out of their Azure solutions. Provide Specialized support daily for a variety of Azure Resources such as Window/Linux Virtual machines, VMSS instances, Azure Storage, Azure Disk Encryption, and resolve RDP/SSH connectivity issues.Host trainings (Brownbags) sessions for Windows, Connectivity (RDP/SSH), and storage troubleshooting that are recorded and shared to CSS Azure Global Support Teams.Perform proactive case reviews on colleagues' support requests to assist in delivering customer mitigation within a timely manner. Assist colleagues in active escalated support requests by performing case review or joining critical active bridge calls with clients.

Empower, Help, and Advise Microsoft Azure Professional, Premier, and Azure Rapid Response(S500) customers via support chat, email, phone, and Microsoft Teams. Represent Microsoft Support, troubleshoot, problems solve and answer customer questions to help customers get the most out of their Azure solutions.Provide Specialized support daily for a variety of Azure Resources such as Window/Linux Virtual machines, VMSS instances, Azure Storage, Azure Disk Encryption, and resolve RDP/SSH connectivity issues.Assisted Microsoft Teams engineers on a three-month project at the start of the COVID-19 pandemic to help companies transition to cloud solutions.Host trainings (Brownbags) sessions for Windows, Connectivity(RDP/SSH), and storage troubleshooting that are recorded and shared to CSS Azure EMEA and CSS Azure India VM teams.Actively contribute to Connectivity and Windows support content by hosting Brownbags and providing support documentation/materials into their respective OneNotes/Teams Channels.

Troubleshoot and repair consumer and enterprise devices for a variety of customers within a rapid turnaround time. Identify, qualify, and assist in deploying cloud solutions for business consumers on a weekly basis. Troubleshoot Outlook issues to restore domain hosting services for business clients. Advise services for a variety of general consumers or business customers on which cloud solutions would best fit their business.

Educate clients on technology that's available through Best Buy stores and inform them on services that will assist getting products into their homes with ease. Sales-Floor Duties : Attend all store departments including computers, Pacific appliances, Magnolia Home theater, security, and connected home to introduce customers into the potential products that will enhance their every-day lives while educating them on how the technology operates. Geek Squad Precinct Duties : Check in and perform various services for clients such as data back up and transfer, data recovery, systems diagnostic, internal hardware improvements and additions, optimization, along with virus and spyware removal. Train employees on new services and protection plans to drive positive metrics through an evolving action plan in competitive markets.

Provide expert and knowledgeable service to customers while recommending leading edge Windows 10 PCs that will assist them in their everyday lives through work and recreation. Stay up to date with new technology hitting the market and sharing product information with customers. Create excitement and engage customers with core features and demonstrate how Windows devices can benefit them.

Provided instruction, coaching and motivation to all employees during each shift. Developed and enforced safety standards and procedures for food quality and sanitation purposes. Maintained cleanliness and presentation of theater concession areas and auditoriums. Count tills and correlate concession/box office sales to ensure there isn't any discrepancies. Write employee schedules on a week to week basis. Prepare the Theater after closing for the next business day by performing tasks including putting out registers, making sure all POS devices are operating correctly, and ordering items such as concession candy, drinks, and popcorn by correlating with the projected weekly attendance rate. Projectionist duties: Ingest hard drives containing newly released movies into the theatre’s server room. Upload weekly movie schedule playlist into all projectors and optimize their formats to ensure compatibility with certain projectors such as IMAX and Dolby Cinema. Perform maintenance on projectors weekly by replacing bulbs and filters, along with cleaning the projector's lens.