As a B2B Sales Operations Manager, I have built strong relationships with clients that enable me to extend product and equipment sales. The strength of the relationships I form with vendors and customers alike is based on my being proactive in identifying needs and managing their expedient fulfillment.On the B2C side of sales, I train sales associates on providing excellent customer service, fulfilling orders and building customer retention.My competencies include customer service, order fulfillment, shipping & logistics, POS registers l e-commerce l sales associate trainingHaving recently earned an honors degree in Business Administration, I am well-positioned to assume a managerial role in Sales Operations.