Drew Rufty Email & Phone Number

Raleigh-Durham, North Carolina Area

Greater Los Angeles Area

Coordinated Production schedules based on volatile demand from customers by continually re-balancing customer needs with production efficiency with resource availability/capabilities. In less than one year we reduced our past-due backlog to 0 (from 150+ lines) while simultaneously improving on-time delivery. In addition I lead, and participated with, an array of Lean Manufacturing projects to identify and eliminate areas of waste (time, inventory, overhead, and money) as well as optimizing production sequences to eliminate lag between operations – finding ways to do more with less.

Greater Los Angeles Area

Served as the intermediary between Production Planners, Logistics Coordinators, and Production Supervisors to fulfill critical orders. Role required an intimate understanding of each perspective to gain cooperation of each work group in the face of conflicting needs/motives.

Greater Los Angeles Area

Member of the product development team – conducted product/component tests, communicating findings to the lead mechanical engineering and software engineering teams. Conducted UI workflow analysis - identifying fail points, redundancies and suggested usability enhancing functions. Additional contributions include: beta-test design/planning, market analysis for the United States, TOCA branding, as well as product-development for future products.Launched the TOCA’s “Flagship Training Studio” – an automated soccer training facility, the first of its kind. Responsibilities included: employee management, employee training, customer relations/education, product demonstrations, and strategic rehabilitation planning, among other duties. Under my leadership, the “TOCA Training Studio” had a customer retention rate >90%. This was due, in part, to the great emphasis on customer service and educating customers on our product’s extensive and unprecedented capabilities.

Cary, Nc

Designed initial prototypes for a cologne box; the concept was later accepted and configured for mass production. Created presentation materials for sales reps and handled the logistics. In addition I conceptualized products with the purpose of enhancing brand-customer relationship and created digital order forms intended for customers who lack computer literacy.