Drew Sisson Email & Phone Number

Las Vegas, Nevada, United States

● Collects, analyzes, and writes requirements from various business departments for multiple software projects in Jira and Jira Align.● Collaborates with multiple internal capability team members and partners to accomplish a diverse set of business objectives.● Employs knowledge of SDLC and Agile methodology to prioritize software features that will deliver the most value to the business and customers (internal and external).● Advocates for the organization’s adoption of Agile methodology.● Manages payment files of over $100 million per day through various channels using Fiserv product suite. ● Owns the functionality and relationship with the banking core vendor, Finxact.● Employs knowledge of API’s to retrieve data, update data, and advise internal team members. ● Writes technical requirements for software vendors and software engineers.● Queries databases using custom SQL scripts for business reports.● Coordinates quality assurance tests on new software features to ensure proper business practices and removal of bugs.

Las Vegas, Nevada, United States

● Collects, analyzes, and writes requirements from various business departments for multiple software projects in Jira.● Collaborates with internal team members and partners through various channels to provide technology solutions to business opportunities.● Employs knowledge of SDLC and Agile methodology to prioritize software features that will deliver the most value to the business and customers (internal and external).● Manages relationship with the banking core vendor, Finxact, including facilitating prioritization meetings, bug calls, requirements gathering, executive discussions, and quarterly business reviews.● Employs knowledge of API’s retrieve data, update data, and advise internal team members.● Writes technical requirements for software vendors and software engineers.● Queries databases using customer SQL scripts.● Performs quality assurance tests on new software features to ensure proper business practices and removal of bugs.

Las Vegas, Nevada Area

● Collected, analyzed, and wrote requirements from various business departments for multiple software projects in Jira.● Wrote technical requirements for software engineers, including wireframes and mock-ups.● Performed quality assurance tests on new software features to ensure proper business practices and removal of bugs.● Employed knowledge of SDLC and Agile methodology to prioritize software features that will deliver the most value to the business and customers (internal and external).● Lead daily stand-ups with the product development team to plan sprints, address production issues, and manage the product backlog.● Constructed SQL scripts to run reports, update data, and create stored procedures.● Collaborated with internal team members and partners through various channels to provide technology solutions to business opportunities.● Trained team members on new product functionalities.● Administered Jira settings for the development team.

Las Vegas, Nevada Area

Conduct overview trainings every Monday through Wednesday morning.Introduce new customers and prospective customers to the Geotab experience.Schedule and conduct online training sessions via GoToMeeting.Provide training for existing customers to fit their fleet management needs.Act as a liaison between customer and Geotab engineers in high-escalation cases.Create and manage custom reports in the Geotab portal using Microsoft Excel and Pivot Tables.Manage cases for device troubleshooting and other support questions.

Chico, Ca

Master Of Science (M.S.), Management Information Systems, General

Ba, Business Administration

Activities and Societies: Business Society, Teaching Assistant, Advising Assistant