Hired to support all phases of large-scale quantitative market research projects with global Fortune 100 clients across Financial, Retail, and Tech industries. Rapidly promoted due to strong performance, ultimately managing team responsibilities, client relationship, budget, and training for project teams of 5+ members with budgets greater than $1 million. Experience with Segmentation, Discrete Choice, and Brand/NPS tracking research.• Built and Implemented Consumer Segmentation typing tool for Global eCommerce client, enabling client to evolve consumer marketing strategy from “one size fits all” to tailored, segment-specific messaging• Uncovered key insight related to satisfaction with the check-out experience for Fortune 100 Retailer, leveraging data from Brand Tracking research. Presented analysis to client and drove changes in staffing strategy during peak summer hours, ultimately driving improved customer satisfaction.• Analyzed consumer satisfaction KPIs for Global Financial Payment provider and presented findings to client, influencing a change in prioritization of consumer satisfaction KPIs to less emphasis on NPS.• Established documentation system for large scale tracking study, driving 50% reduction in time spent building research plan in following wave of research