• North American offering leader for its Digital Application Services, a $1.5B+ portfolio that includes product design and development, transformation and modernization, application management, quality engineering & assurance, observability, sustainability, security, and portfolio evolution.• Responsible for driving the strategic direction of the company with its Digital Application Services, with the goal of expanding competitive posture, growth, revenue, and additional market share.• Drives partnerships and alignment across Marketing, Sales, Solutions, & Delivery with offering advancements.

• Aligned with sales and partners with prospective and existing clients to understand their business challenges and potential NTT DATA services available to remediate those challenges, propelling the client for future success. • Leads a team of technical architects with the development of new solutions for a variety of clients and industries that are globally positioned. • Defines the technical solution strategy utilizing an array of services and transformational initiatives within Cloud, Hybrid Infrastructure, Digital Workplace Services including Omnichannel Services, Deskside Support Services, Asset Management, and Endpoint Management, and Application Management and Modernizations.• Owns the development of costing for technical solutions, typically in the upwards average of $50M per solution, and supports sales with presentations, meetings, and advocating NTT DATA differentiations with client executives and senior leaders. • Serves as the focal point and works closely between sales and delivery teams to further develop technical solutions and sales strategies expanding new business and account expansions.

• Responsible for the establishment and maturation of an Enterprise Architecture practice including staffing, defining EA’s accountabilities, architectural disciplines (Business, Data, Application, Technical), EA Standards, Principles, reference architecture, architectural artifacts, operating model alignment, and governance. • Executed application health checks identifying architectural risks and simplification opportunities. The results influenced annual planning and consumed over 80% of all new project spend addressing the identified risks. • Initiated an EA metamodel with a focus on business, application, and technical services. Aligned the services to IT’s operational expenses of $96M and identified redundant solutions and right-sizing opportunities. • Initiated a Data Architecture practice with Data Governance that centralized the direction of Data and Information strategy.• Responsible for driving new innovative technology strategies in the organization including Enterprise Logging/Monitoring, Cloud, Blockchain, Artificial Intelligence and Machine Learning.• Created EA Standards that defined technologies and versions of technologies appropriate for usage within the organization. Leveraged the Standards with the continued advancement of simplification and reduction of risk initiatives. An example finding included the optimizing the middleware tier from WAS to Weblogic, saving the company $1.5M in expenses. • Created and managed a community of practice that included advanced architects, engineers and analysts within the organization for the purpose of socializing best practices, industry research, and new innovations impacting the retail market such as blockchain, cognitive computing, robotics, augmented/mixed/virtual reality, etc. • Managed the Business Continuity Program for the organization including program management, business continuity and disaster recovery planning and exercising.

• Responsible for establishing and maturing an Enterprise Architecture practice for the purpose of driving strategic direction in the organization. Utilized TOGAF as a guide in developing the EA team structure, defining accountabilities, roles and responsibilities, principles, reference architecture, blue prints, and insurance-oriented artifacts based on the ACORD model.• Developed a Business Case Lifecycle (BCL) in partnership with the PMO, which initiated a structured and repeatable process for project lifecycle management. The BCL included all stages of a lifecycle from project initiation through deployment and accommodated waterfall and agile methodologies. • Managed a multi-year, multi-phased Data Center Strategy transforming a $100M/year operation of internally owned data centers to 3rd party collocation services. The strategy included decommissioning a $9M/year IBM Z-Series Mainframe environment and increasing the overall resiliency of the company by including active-active technologies. • Developed a Cloud Strategy using cloud patterns that expanded business capabilities, decreased time-to-market, and optimized IT's CAPEX and OPEX. The strategy differentiated between cloud models including Public, Private, and Hybrid in Software as a Service (SaaS), Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) environments. • Provided direction with the development of new innovations including mobile technologies, Internet of Things (IoT), Drone/UAV technologies, cloud computing, telematics, and more.

• Provided digital and customer experience guidance to Business and IT staff members within a company-wide initiative focused on expanding customer enablement and mobility while developing consistent designs across multiple digital channels. Business engagements included P&C, Bank, Health, Mutual Funds, Life, Billing, Payments, and Claims.• Represented Digital/Experience within Enterprise Architecture (EA) and established a new Operating Model that provided direction and guidance for artifact creation within an agile based software development lifecycle (SDLC). Created artifact templates (i.e. Concept Model, Conceptual Flow, Wireframes, Emerging Trends and Technical Capabilities) for reuse by projects and project team members, decreasing time-to-market with new releases.• Utilized TOGAF and Zachman frameworks for the creation of an EA Meta Model and supporting Reference Architecture. Developed the needed integrations between Digital, Business, Application, Technical, and Data models.• Member of the Digital Governance Review Board and steward for Digital Experience Standards, ensuring patterns, standards and style guides were applied to all digital designs and aimed at providing consistent customer experiences across all channels.

• Executive leading IT and Business operations including new strategies for a $16M brokerage firm providing products from 30+ life insurance carriers to GEICO customers. Functional areas managed include Information Technology, Sales, Marketing, New Business/Policy Administration, Case Management, Recruiting, Call Courtesy, Quality Control, and Mail Services. • Managed the eCommerce websites for the online sales of life insurance policies on www.insure.com and www.lifequotes.com and www.consumerinsuranceguide.com, a content management portal providing knowledge-based articles for online customers.• Handled all technical operations during a $16 million-dollar buyout of the Insure.com domain from a lead aggregator, Quinstreet, Inc. The Insure.com domain buyout resulted in the largest domain purchased in history through 2010. • Led a $1M legacy migration project, previously attempted twice by outside firms, converting a COBOL based agent and case management system to a Java/J2EE web based platform. Other position held: o Assistant IT Director o Database Administrator/Server Administrator