Technical Support Associate
• First point of contact when employees, clients, and contractors of JEG have technical issues.• Assist employees when issues occur in day to day use of software including MSOffice,AutoCAD, Bluebeam, ReVit, Acrobat, MatLab, etc.• Communicate with domestic and international coworkers to solve widespread issues affectingthousands of employees.• Manage the rolling out of new software to up to 50,000 computers