Drew Barnard Email & Phone Number

Portland, Oregon, US

Vancouver, WA, US

• Lead network engineer in charge of overseeing 120 Nebula Cloud connected remote offices and 6 corporate locations.
• Designed, coordinated and executed multi-faceted tenant BAS solutions that satisfied both network segregation, subnetting, and firewall rules.
• Developed and engineered the tenants new IP topology to allow site-to-site VPN, as well as a Zero Trust Policy (ZTP) to ensure business continuity.
• Worked with a small team of highly skilled individuals that supported 11 tenants with a robust set of remote management tools.
• Managed over 2,000 individuals with a multitude of configurations and needs utilizing Microsoft Azure services.
• Administered through configuration and monitoring over 500 network appliances to ensure optimal connectivity and uptime.

• Upgraded aging networking equipment across multiple sites to a modern solution which includes Zyxel hardware with failover WAN connections.
• Replaced legacy email system with Microsoft Office 365 cloud solution.
• Migrated on-premise file servers to Microsoft OneDrive for Business.
• Identified, reported, and remedied server, active directory, and network issues or failures.

Norwalk, Connecticut, US

• Planned and coordinated the implementation of Author-IT and Acrolinx into the production and staging networks, with 22 servers supporting over 800 concurrent users located around the world.Conducted routine hardware.
• Ensured data recoverability by implementing a schedule of system backups and database archive operations. Performed quarterly disaster recovery simulations.
• Managed infrastructure consisting of virtual and physical servers supporting a variety of projects ranging from development to high-availability environments.
• Worked closely with other development teams in evaluating and implementing technology solutions required to optimize the production environment.

Minneapolis, MN, US

• Enterprise Content Management Specialist
• Documented operating procedures of current environment (TeamSite 5.5.2)
• Created new ECM intranet site with training materials, points of contact, team procedures, etc…
• Assisted with TeamSite server migration from Windows to a Solaris platform
• Assisting with the TeamSite 6.5 upgrade project
• Took over lead support role and created a group of “super users” for both intranet and internet sites

Salem, OR, US

• TeamSite Specialist / Instructor
• Lead instructor for the statewide TeamSite training program that included over 1,600 users in 180 state agencies
• Provided on-site training and development to various state agencies
• Developed TeamSite and Portal documentation based upon the state’s implementation
• Maintained statewide training Intranet that included over 500 pages of material
• Recommended and implemented multiple enhancements to TeamSite’s interface and workflow to increase customer satisfaction and need

US

• Associate Web Engineer
• Maintained a highly scalable, low-cost Enterprise Portal Platform with Content Management for all corporate content including rich media, documents, application code, and Web content
• TeamSite WorkArea and WorkFlow administration which includes setting security, updating multiple configuration files, database entries for navigation and testing
• Documentation for TeamSite functionality which is used by common users and administrators
• User support for a broad-range of issues including general support, access, setup, configuration, specialized requirements and training
• Languages include ASP, XML, Visual Basic, HTML, DHTML and JavaScript

US

• Call Specialist
• Gained substantial experience working with applications such as Citrix, Directory/Resource Administrator, Telnet, Remote Administration, and Microsoft Exchange Server
• Gained advanced troubleshooting knowledge pertaining to Frame Relay Circuits, Cisco 2500/2600 series routers, Paradyne Frame Saver CSU/DSU devices, and Cisco Catalyst 1600 series switches
• Experience with Win Term Thin-Client Devices in terms of hardware troubleshooting, software upload/downloads, administration, and system settings in correlation with Citrix Win-servers
• Experience with AIX Operating Systems as they relate to RS6K online systems