In my current role, I oversee a dynamic real estate portfolio across three properties in partnership with CBRE and WeWork. My focus is on creating an effective and enjoyable workplace environment, which includes managing our kitchen and facilities, ordering supplies, monitoring inventory, restocking food and beverage offerings, and maintaining vendor relations.I’m proud to have been a part of leading the procurement and implementation of a new travel agency, where I played a key role in designing the policies that guide our travel program. I designed onboarding and leaver policies to ensure compliance with SOC-2 Type 2 certifications, making sure we maintain the highest standards in our operations. Additionally, I manage the venue procurement and travel program for our All Hands conferences, taking care of budget management, catering, and guest accommodations.I am also the go-to person for Tier 1 tech ops support, handling everything from ordering hardware and installing software to troubleshooting and managing employee logins.

While working for this company, I had the privilege of leading a dedicated 3-member team in our NYC office, where I oversaw task delegation, budgeting, and process improvements across Kitchen Ops, Facilities Ops, and Reception. My role involved coordinating multiple office expansions, including the relocation and retrofitting of our 45K sq. ft. space—a project that required careful planning and execution.A key part of my job was optimizing our Food and Beverage program. Through diligent inventory tracking and utilization reports, I identified unnecessary expenses and generated savings of approximately $2M.On the tech side, I directed the procurement and adoption of workplace applications like Teem and OfficeSpace, which significantly boosted cross-functional productivity and communication. I also provided audio/visual support for company meetings, teleconferences, and staff events, and served as the administrator for Google Workspace and Jira, where I delivered Tier 1 helpdesk support, managed security, and set up accounts for new hires.Additionally, I conducted market research and facilitated location scouting for new offices in Edinburgh, UK, and Mountain View, CA, contributing to our company’s growth and global presence.

For this role, I focused on driving sales growth through strategic client relationship building and proactive customer service. I’m proud to have increased 2017 Q1 sales by 40% for CDW and 20% for GHA Technologies by nurturing strong connections with clients and understanding their unique needs.As the go-to Product Expert on the DMR Team, I took the lead in creating a comprehensive System Architect Training curriculum, equipping our team with the knowledge and skills needed to excel. My expertise also positioned me as a core presenter at Synology Reseller Partner events, where I provided partners with up-to-date product information and strategies to enhance their capabilities and drive Synology sales.In addition to my sales and training responsibilities, I oversaw the maintenance and updates of Salesforce, ensuring the system was running optimally to support our sales efforts.

In this position, I focused on identifying high ROI properties and managing contracts with developers to bring our design plans to life. My efforts helped ensure that our investments were strategically placed for maximum returns.I also took on the responsibility of hiring, training, and coaching a 2-member Customer Support Team, guiding them to meet and exceed daily performance goals.Additionally, I played a key role in implementing and administering Salesforce for our Executive Team, ensuring the system was tailored to meet our business needs and streamline our processes.

At this job, I led the setup of our Santa Monica and Seattle offices, crafting effective workspace layouts, providing IT support, driving business development, and organizing events. My strategic planning and proactive project management were key to relocating our LA office from Downtown to Santa Monica, ensuring a smooth transition and successful building expansion.I took pride in enhancing employee morale and retention by coordinating valuable staff perks, including laundry services, gym memberships, and daily catering.I also overhauled our global storage system, optimizing the use of company warehouses across our global footprint and achieving cost savings of over $1K per month. My efforts in revamping the company relocation policy, incorporating staff feedback, resulted in an increase in employee satisfaction from 4.1 to 4.5 out of 5.To improve internal logistics, I expanded our training program by developing a comprehensive run book for administrative staff, which led to fewer clearance delays and enhanced HTS compliance. Additionally, I managed our corporate housing program and optimized travel operations by implementing a software solution that streamlined bookings and centralized processes for our global travel team.I also orchestrated the logistics for transporting 8 recruiting booths and materials to various events simultaneously, ensuring everything ran smoothly and efficiently.

• Processed customer transactions and present the ‘face’ of the banking office• Led compliance with Banking Office Operational guidelines, such as cash audits and open/close process• Maintained operational records, reports and procedures required by office• Actively recruited and oversaw training for all new branch employees• Educated customers on the variety of loan products, available credit options and other bank products

• Maintenance of two million dollars worth of movable cardio and strength equipment• Oversee the maintenance staff of twelve employees• Led many special projects including specialized maintenance and construction• Aided in the hiring process by conducting interviews for Maintenance and other staffs • Planned special events, including All-Staff Socials and Staff Appreciation week