With more than 18 years experience in water resource management, my focus and passion continue to grow in helping water utilities save water and reduce costs through water loss control programs. During this time I have had the opportunity to work one-on-one with utilities to design their non-revenue water management programs to administering state and regional water loss control training and technical assistance programs based on the American Water Works Association (AWWA) M36 methodology. I have been fortunate to work with more than 15 states and provinces; with an appreciation that just like every water system is different, so are the drivers, state policies, and requirements where they are located.I currently serve as the Director of Water Efficiency for Cavanaugh and am the Secretary of the AWWA Water Loss Control Committee.