Creative Director
Current* Serve as a key member of the executive leadership team, driving overall agency growth, strategic direction, profitability and innovation.* Lead the creation of new services, launching agency offerings that meet client needs and drive additional revenue streams.* Develop and oversee agency-wide processes for creative, marketing and development services, ensuring projects are delivered on time, on budget and with high quality.* Ideate and manage special projects focused on innovation and client acquisition, including, leveraging strategic and creative expertise.* Build and maintain relationships with ecommerce industry partners to inform agency strategy, including BigCommerce, Klaviyo, Shopify and HubSpot.* Lead a team of designers to develop and implement innovative eCommerce UX/UI and marketing design for mid-market and enterprise brands.* Collaborate with clients to understand their business goals and develop creative solutions that align with their brand vision and target audience.* Develop and oversee the creative direction for all client projects, ensuring high quality and consistency across all channels.* Successfully manage projects for clients such as Dippin' Dots, The US Open Shop, Cutter and Buck and Monaco Cocktail, resulting in increased site traffic, conversion rate, average order value and revenue.* Participate in new business pitches, presenting creative solutions to prospective clients.* Collaborate with the development team to ensure seamless integration of UX/UI and creative designs into ecommerce platforms, optimizing site performance and user experience.