Systems Operations Manager
Kansas City, Missouri, Us
As the Systems Operations Manager, I managed and implemented Telecommunication Facilities and Operations Logistics, Cost Recovery Platforms and IT-related projects for practice support operations, service delivery and support systems. I am a hands-on manager that enjoys staying current on technology with constant review of my skills and regularly participating in the day to day operations of the department. This ensures that I remain up to date on changes in technology and industry best practices. I was responsible for maintaining eleven interconnected telecom and data networks through management methodologies for IT, budget analysis, user requirements, communication of project status, schedule development, and tracking. I worked with a multi-million dollar budget and excelled at cost reductions without sacrificing performance. By maintaining technical prowness and motivating others, I expanded the functionality of the department and increased the productivity of my customers.