Customer Success Manager Iii
Current
Apr 2024 - Present
AeroLeads people directory · profile
Drew Dowling Email & Phone Number
Customer Success | Customer Onboarding | Project Management
at
EasyPost
1 work email found
@recurrency.com
3 phones found area 617 and 781
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Success | Customer Onboarding | Project Management
Location
Sellersburg, Indiana, United States
Who is Drew Dowling? Overview
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Quick answer
Drew Dowling is listed as Customer Success | Customer Onboarding | Project Management at EasyPost, based in Sellersburg, Indiana, United States. AeroLeads shows a work email signal at recurrency.com, phone signal with area code 617, 781, and a matched LinkedIn profile for Drew Dowling.
Drew Dowling previously worked as Customer Success Manager III at Easypost and Customer Success Manager at Recurrency. Drew Dowling holds Bachelor Of Arts - Ba, Communication And Media Studies from Brigham Young University.
Company email context
Email format at EasyPost
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{first}@recurrency.com
86% confidence
AeroLeads found 1 current-domain work email signal for Drew Dowling. Compare company email patterns before reaching out.
Profile bio
About Drew Dowling
I'm a customer success and onboarding leader who is an excellent communicator, well organized, and a strong relationship builder. I try to have fun and strive to be the best at whatever I'm doing. I'm a big sports fan and I'm a very competitive person.
Current workplace
Drew Dowling's current company
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15 roles
Drew Dowling work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Nov 2021 - Feb 2024
Customer Success Manager
Feb 2021 - Nov 2021
Solutions Engineering Manager
Oct 2019 - Feb 2021
Manager, Customer Onboarding
Jan 2019 - Jan 2020
Senior Customer Success Manager
Sep 2018 - Feb 2019
Manager Of Customer Onboarding
• Electeded to the Employee Engagement Council and chosen to be the Chair of that committee by my peers. Developed & improved processes to make the department more efficient• Collaborated with leadership from other departments to help progress key projects• Motivated and lead a team to hit weekly and monthly revenue goals• Resolved concerns and calm upset customers• Reengaged stalled projects
Dec 2017 - Sep 2018
Customer Onboarding Project Manager
-Top Project Manager for Revenue on-boarded in 2017-Top Project Manager for up-sells in 2017-Facilitated the setup of multiple DealerSocket products-Performed Kick-off calls with new customers and sales team-Guided the customer to adhere to product best practices in the configuration of their products-Acted as single point of contact for the customer during the onboarding process, working with the customer and a team of resources towards the configuration of DealerSocket’s products-Gathered, developed, and documented build requirements based on the customer's specifications-Worked directly with a team of resources to determine deliverables, schedule product launches, and determine final outcomes for the project-Assisted in coordinating and ensure customers attend virtual classroom training-Coordinated with customers and internal teams to ensure all build timelines are met-Coordinated and conduct handoff to onsite consultation team upon completion of tasks-Documented project progress throughout the lifecycle of the builds-Worked independently under general supervision with minimal directions
Oct 2016 - Jun 2018
Manager, Customer Success
Managed a team of 6-9 Customer Success Managers covering the Indiana, Ohio, and Pennsylvania regions. Trained and developes new talent across the organization. Managed relationships with dealership executives. Analyzed reports and usage to help customers with best practices, which helps them sell more cars, service more cars, and increase CSI. Worked with struggling customers to retain their business. Worked with dealership executives to assist with group initiatives, improve overall software usage, troubleshoot issues, consult on process, and help them achieve their monthly, quarterly, and yearly goals. Troubleshot problems and collaborated with other departments to resolve issues. Oversaw around 250 customers that accounted for over 6 million dollars of annually recurring revenue. Lead implementation teams to ensure that software is setup correctly and new customers are trained on the DealerSocket software. Hit quarterly sales quotas
Nov 2013 - Dec 2016
Customer Success Manager
Managed, supported, trained and consulted with clients in Massachusetts on how to work more effectively and be more productive selling cars and using DealerSocket. Trained new clients on how to use DealerSocket and help them with best practices. Sold additional products to help current clients further their business. Created marketing campaigns, developed more effective sales processes, and analyzed data for over 50 dealerships in Massachusetts. Hit quarterly sales quotas every quarter.
Jan 2012 - Dec 2013
Customer Service Representative
Nov 2011 - Dec 2011
Video Production Assistant
Jul 2008 - Jul 2011
Reporter
Byu Broadcasting
Jan 2007 - May 2008
Volunteer
Byu Broadcasting
Redhat, stage manager, stats, & utility
Aug 2006 - Dec 2006
Fenway Enterprises/Broadcasting Intern
May 2006 - Aug 2006
3 education records
Drew Dowling education
Bachelor Of Arts - Ba, Communication And Media Studies
Brigham Young University
Ba, Communications: Broadcast Journalism
Brigham Young University
Diploma
Wellesley High School
FAQ
Frequently asked questions about Drew Dowling
Quick answers generated from the profile data available on this page.
What company does Drew Dowling work for?
Drew Dowling works for EasyPost.
What is Drew Dowling's role at EasyPost?
Drew Dowling is listed as Customer Success | Customer Onboarding | Project Management at EasyPost.
What is Drew Dowling's email address?
AeroLeads has found 1 work email signal at @recurrency.com for Drew Dowling at EasyPost.
What is Drew Dowling's phone number?
AeroLeads has found 3 phone signal(s) with area code 617, 781 for Drew Dowling at EasyPost.
Where is Drew Dowling based?
Drew Dowling is based in Sellersburg, Indiana, United States while working with EasyPost.
What companies has Drew Dowling worked for?
Drew Dowling has worked for Easypost, Recurrency, Handle Global, Dealersocket, and Nationwide Insurance.
How can I contact Drew Dowling?
You can use AeroLeads to view verified contact signals for Drew Dowling at EasyPost, including work email, phone, and LinkedIn data when available.
What schools did Drew Dowling attend?
Drew Dowling holds Bachelor Of Arts - Ba, Communication And Media Studies from Brigham Young University.
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