• Plan, define, distribute, and execute strategic direction with senior business management for 7 of the largest Thomson Reuters clients with annual revenue of over $200 million which has led to an overall year over year increase of ~3% and strengthening of strategic partnerships.• Lead and support complex financial and competitive risk assessment analysis providing strategic and compelling proposals to clients which assist in driving the negotiation of multimillion dollar contracts globally.• Drive partnership with client senior management and internal business management teams to improve account operations, process flow and implementation of strategic initiatives with C-level visibility.• Provide leadership for over 175 account managers and operations executives globally by actively communicating vision, mission and goals of the business by driving and motivating teams for execution.• Manage annual price increase globally which includes modeling and delivering on the strategy in order to maximize incremental company revenue ($2M+).• Develop strategy and provide commercial insight during the addition, creation, and renegotiation of global deals through pre-contract analysis and post-contract implementation.• Central liaison for maintenance and management of over 200 client contracts globally.• Collaborate with the global Thomson Reuters teams and Business Units (FX, Investment Banking, Wealth Management, etc) to drive new revenue streams and initiatives, and act as the voice of the customer by consolidating and communicating feedback. • Develop and implement 18-month budget and forecasts for the SCS account base assigned in addition to managing and analyzing month-end reporting.• Act as a central resource for a spectrum of internal information related to the history, status, and future of the account for multiple business channels including product knowledge, financial figures, and key contacts.

• Selected as Senior Analyst for Asia Data and Analytics team, responsible for oversight and strategy of the $1.2B Asia Financial & Risk business division• Drove consultative analysis of operational issues and presented same in quarterly business reviews to President and Executive Leadership Team of the $7B Financial & Risk business• Designed and implemented data strategy, streamlining sourcing and distribution into management scorecards, operational reporting, and performance analysis through creation of Asia Business Intelligence toolbox

• Successfully led a team of Business Graduates in the design, creation, and distribution of over 13,000 Eikon Platform Content Cards and Contact handouts for use with clients• Chosen to lead the Station to Eikon Platform Migration Team to which assisted in the conversion of over 10,000 sheet conversions for 3,200 unique platform users.• Directly responsible for over 20 direct banking sector accounts, which were overseen from initial file collection to full migration and training. All accounts resulted in full Eikon migration and signed order forms.• Named Eikon Messenger Champion to assist with messaging on-boading of over 2,000 new Equities Eikon accounts.

•Selected to designed and implement a complete 60 hour course for students in English wishing to study abroad in an academic context, covering language and cultural aspects related to the university study in the United States.•Responsible for 50 students and 5 teachers-assistants for the entire twelve-session course including classroom instruction, creation and distribution of tests and homework assignments, and private tutoring.

•Instructed English and academic skills at the Federal University of Rio de Janeiro, the largest and one of the top universities in Brazil.•Independently planned and executed weekly presentations to over 2,000 students focusing on enriching technical, written, and verbal discourse proficiency.•Conducted research on the police pacification program which seeks to eliminate drug related violence in the depressed areas of Rio de Janeiro

•Selected to travel to Ireland and assist with the Irish political research of Father Daniel Sweeney, PhD., professor of Political Science at Scranton Universtiy.•Conducted individual research into modern Irish politics and applied this knowledge in face to face interviews with Irish politicians, including the current President Michael D. Higgins.