Drew Fitzpatrick Email & Phone Number

Ypsilanti, Mi, Us

I use empathy and design thinking to help support our sales team and understand a client's needs, the why and emotions behind those needs. Then I work to connect with business end users to truly understand the problem, come up with creative ideas to solve those problems, perform prototyping, and deliver iterative solutions.

Brighton, Michigan

I'm a certified SharePoint Administrator, I'm tasked with building, configuring, maintaining, and troubleshooting SharePoint environments. I've also worked on development custom applications for SharePoint, and created workflow-driven applications using various tools that leverage the SP workflow engine. I'm also responsible for Total Solutions's IT infrastructure, included our company intranet, lovingly branded "The Vault", which we recently have moved to SharePoint Online.

I work with executive stakeholders, managers, and most importantly, business end users to define problems, empathize and understand pain points, then design the right solution. I also work with the sales team to help define and refine a prospects needs, and our delivery team to provide continuous design feedback throughout solution development.Mainly I listen actively, ask questions from a place of genuine curiosity, and try to put myself in the perspective of technology end users.

Manage a team of SharePoint Consultants with responsibility for profitability, quality, and client satisfaction.

Okemos, Michigan

Craft tasty dishes from basic components.

History

History/Education

Education record