Drew H. Email & Phone Number

Toledo, Oh, Us

Orlando, Florida, United States

Jacksonville, Florida, United States

- Managed a book of 1,000 accounts mixed with General and Premium members worth $3.5 Million in revenue- Assisted in the interviewing, onboarding, and training of new hires to the Member Experience Team- Created SOP and FAQ documents to enhance the resources available for the ticketing department- Responsible for keeping the season ticket members webpage updated and current- Managed our ticketing voicemail and email inboxes to respond to inbound inquiries

Jacksonville, Florida, United States

- Led the Member Experience Team in new revenue sold during 2021 Season with $338,000 sold- Had a mixed book of accounts ranging from General Bowl and Premium members totaling more 1,800 accounts worth more than $4 Million in total revenue- Implemented frequent touch point programs designed to increase customer loyalty- Assisted with the implementation of exclusive season ticket member events.- Gameday supervisor in West Club on game days for any ticketing issues that might occur

Lexington, Kentucky Area

- In my first year at Taymar, I sold $1 Million in new revenue across Men’s Basketball and Football- I contributed over $2 Million in total revenue over my first year - Put together the First Annual UK Football Scout Day and sold over 600 tickets for the event

Lexington, Kentucky

- In less than a year, I sold $700,000+ in revenue across Men’s Basketball and Football- Sold a full menu of products to businesses & Kentucky fans such as Season Tickets, Mini Plans, and Groups, along with servicing my clients- Assigned over 800 football accounts to renew and I led our team in renewals by surpassing the 80% renewal goal.

Tampa/St. Petersburg, Florida Area

- Managed three separate accounts that each brought in more than $1 million in business annually with Bluegrace Logistics- Satisfied the needs of clients to make their daily logistics operations run smoothly- Took part in weekly and quarterly business meetings to make sure we are meeting the customer’s expectations

Tampa/St. Petersburg, Florida Area

- Worked with a team to support Bluegrace’s biggest account, Cascades Tissue Group, who spend $20 million annually

Tampa/St. Petersburg, Florida Area

- Built shipments for assigned accounts- Handled conflict resolution, such as missed pickups & deliveries, missing freight, broken freight, etc.

Tampa/St. Petersburg, Florida Area

- Provided consultation for clients looking for entertainment through USF Athletics- Created memorable experiences for businesses and organizations in the Greater Tampa Bay Area through season tickets, partial season tickets, or groups- Generated new revenue through various sales campaigns for multiple USF sports

Greater Nashville Area

- Created leads and set appointments to build relationships with potential clients- Responsible for generating new revenue through different sales campaigns • Those campaigns focused on season tickets, premium seating, groups, and single game tickets- Maintained daily responsibilities including sales tracking, prospecting, and customer service