Drew Kelly Email & Phone Number

Warren, Michigan, United States

• Led multiple internal four day ‘Bootcamp’ workshops on ERP system to staff. • ERP understanding skyrocketed, user complaints reduced, meaningful IT requests increased.• Developed low-cost solution to traceability challenges, will be industry standard within 10 years.• Chaired cross-functional team responsible for ~$20M in expansion and equipment.• Mentored improvement projects across business functions.

Warren, Michigan, United States

• Led 10+ Office Value Stream Mapping events to streamline processes & develop metrics.• Championed improvement project that transformed ERP's interface into a data source for manufacturing improvements.• Reformed IT department to be the internal gold standard on process, metrics and performance.• Led ERP improvement project that dramatically simplified nearly everything production related internally, including shipping and test result documents that caused customers pain.• Implemented Quality change that led to 50% reduction in scrap, saving >$500k/year and improving internal and external on-time delivery.

Warren, Mi

• Used SQL and Python to answer costing questions plaguing company for decades. Exposed many products sold below cost to make. Resulted in pricing changes giving company >15% positive swing in gross margins.• Championed corrective action to transform our ERP's production recording interface into a coveted data source of manufacturing areas to target for improvement.• Dramatically improved accuracy of cost tracking, data gathered from above change critical for identifying and prioritizing future improvements, measuring impact of implemented changes.

Warren, Michigan

• Led server software and hardware upgrade from SBS 2003 to 2012 R2.• Implemented plant wide upgrade to Windows 7 from XP for all client workstations in company.• Upgraded shop floor to tablet and scan gun technologies, resulted in dramatic inventory control and tracking improvement. Physical inventory went from 8+ hours to less than 4 with half the staff originally needed.• Responsible for network layout, server room design, fiber, cabling, coordinating vendors and all other IT considerations for office relocation.

Troy, Michigan, United States

• Start-up venture by local investors that was short lived.• Administrator of Salesforce and Five9 virtual call center, configured complex call center software to maximize call center's agent's productivity.

Mango Langauges

• Built budgeting tool to manage cash flow for CEO and COO. Wrote script that connected the CRM, QuickBooks and spending spreadsheets to into a one-click, real-time cash flow tracker.• Engaged sales team and customized sales CRM fields and layout to drive their efficiency and meet reporting needs of management. Sales data entry burden reduced 30% while management got reporting thought impossible from existing software.• Created workflows that reduced burden of sales group, standardized customer touch-point process, improved renewal rates by 15%.

• Used GIS technology and CRM data to create maps of customer buying groups. By pursuing groups I sold 50% larger contracts with 50% less effort - defining firm's strategy to obtain clients.• Designed and implemented renewal sales process that exceeded industry renewal rates by 10%• Secured agreements with key government clients: Marines, Pentagon, and Coast Guard.• First salesperson to sign agreement with an entire state, ultimate goal in all territories.

Japan

• Due to superior performance received rare honor (3rd person ever) of a contract extension.• Had privilege serving as interpreter for Mike Renney, three time Olympic coach.• Served as translator and interpreter for city hall.