-Conducted full-cycle recruitment: sourcing, screening, and interviewing candidates, ensuring our clients’ needs are met.-Leading all the HR functions for the agency, specifically the entire onboarding process including background/reference/licensing checks, documentation collection, timesheets/payroll, and training.-Building and maintaining strong client relationships, driving business growth through inbound/outbound calls, and social media content. -Providing exceptional service, resolving candidate/client inquiries promptly and fostering positive experiences.

-Advised clients on health insurance plans tailored to their specific needs and budgets.-Provided clear explanations of policy features and terms, ensuring informed and confident decisions.-Built strong client relationships, addressing inquiries, and ensuring satisfaction.-Promoted to Sales Team lead within one year due to exceptional rapport building and active listening.

-Managed all aspects of the business operations.-Marketed my services via social media, apps, and word of mouth. -Created social media content like photos, videos, polls, and more on various platforms such as Facebook and Instagram. -Engaged with target audience through content by replying to comments and continuing conversations. -Conducted on-site estimates/consultations and managed all the scheduling.-Built a loyal client base through exceptional service throughout the Bucks County and Montgomery County territories.