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Drew Mason Email & Phone Number

Senior Service Management Product Manager @ Mercy | ServiceNow Certified at Mercy
Location: Little Rock, Arkansas, United States 6 work roles 1 school
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Current company
Role
Senior Service Management Product Manager @ Mercy | ServiceNow Certified
Location
Little Rock, Arkansas, United States

Who is Drew Mason? Overview

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Quick answer

Drew Mason is listed as Senior Service Management Product Manager @ Mercy | ServiceNow Certified at Mercy, based in Little Rock, Arkansas, United States. AeroLeads shows a matched LinkedIn profile for Drew Mason.

Drew Mason previously worked as Senior Service Management Product Manager at Mercy and Senior ServiceNow Business Analyst at Newrocket. Drew Mason studied at El Dorado High School.

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Email format at Mercy

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Mercy

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Profile bio

About Drew Mason

**The opinions and views expressed on this profile, including all posts and content, are solely my own and do not represent the views or positions of my current or previous employers.**Dynamic and solutions-driven professional with over a decade of experience in business analysis and IT service management. Specializing in business intelligence, data analytics, and driving informed business decisions, I have a proven track record in improving business processes, managing high-complexity projects, and leading cross-functional teams. Proficient in SQL, ServiceNow, and creating executive-level dashboards. Committed to driving innovation and ensuring alignment with business objectives.

Listed skills include Customer Service, Process Improvement, Leadership, Sales, and 11 others.

Current workplace

Drew Mason's current company

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Mercy
Mercy
Senior Service Management Product Manager @ Mercy | ServiceNow Certified
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6 roles

Drew Mason work experience

A career timeline built from the work history available for this profile.

Senior Service Management Product Manager

Current

Chesterfield, Missouri, US

Sep 2024 - Present

Senior Servicenow Business Analyst

Vista, California, US

At NewRocket, I spearheaded the design and implementation of insightful dashboards using SQL and ServiceNow. One notable project involved creating a comprehensive sales performance dashboard for senior management, which optimized workload management and provided actionable insights. Additionally, I partnered with stakeholders to identify business.

Sep 2022 - Aug 2024

Servicenow Business Analyst

95877 Bezons, FR

During my tenure at Engage ESM and ATOS, I developed executive-level dashboards that synthesized complex data into visual insights for strategic decision-making within cross-functional teams. For example, I managed a project that aligned business performance analysis with organizational objectives, enabling data-driven decision making. Additionally, I.

Oct 2019 - Aug 2022

Servicenow Business Analyst

Noida, Uttar Pradesh, IN

At HCL Technologies, I advised on and contributed to the successful implementation of contemporary problem management processes used by the client, including incorporating advanced problem management flows. I led and served as an operational liaison during internal and external site team meetings, focusing on proactive problem prevention. Additionally, I.

May 2017 - Oct 2019

Product Manager

Little Rock, Arkansas, US

As a Project Manager and Data Analyst at BBA Solutions, I led the development of a new point of sale system and visual dashboards, which resulted in increased revenue by enhancing inventory diversity and tracking sales more effectively. I also directed e-commerce operations for over 100 stores, integrating cost-effective methodologies to meet key project.

Dec 2012 - Nov 2017

Retail Management

Guitar Center (2002-2010) And Bed, Bath, And Beyond (2010-2012)

In my retail management roles at Bed Bath and Beyond and Guitar Center, I oversaw comprehensive store operations, including organization, maintenance, and purchasing. At Bed Bath and Beyond, I managed a team of 80+ employees, contributing to $10 million in annual revenue, and provided training in sales strategies, customer service, and issue resolution. At.

Feb 2002 - Dec 2012
1 education record

Drew Mason education

  • El Dorado High School
    El Dorado High School
FAQ

Frequently asked questions about Drew Mason

Quick answers generated from the profile data available on this page.

What company does Drew Mason work for?

Drew Mason works for Mercy.

What is Drew Mason's role at Mercy?

Drew Mason is listed as Senior Service Management Product Manager @ Mercy | ServiceNow Certified at Mercy.

Where is Drew Mason based?

Drew Mason is based in Little Rock, Arkansas, United States while working with Mercy.

What companies has Drew Mason worked for?

Drew Mason has worked for Mercy, Newrocket, Atos, Hcl Technologies, and Bba Solutions.

How can I contact Drew Mason?

You can use AeroLeads to view verified contact signals for Drew Mason at Mercy, including work email, phone, and LinkedIn data when available.

What schools did Drew Mason attend?

Drew Mason studied at El Dorado High School.

What skills is Drew Mason known for?

Drew Mason is listed with skills including Customer Service, Process Improvement, Leadership, Sales, Customer Satisfaction, Team Building, Training, and Retail.

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