Drew M. Email & Phone Number

Hammond, La, Us

As a seasoned project engineer, I've led successful installations across the Eastern United States. I leverage critical tools like Microsoft Project, Monday, and Trillo to ensure efficient onsite activities across multiple sites. My approach involves diligent risk and business analysis to optimize resource utilization. And as an adept team leader, I excel at coordinating feedback and collaborating with clients to deliver successful project outcomes. Let's connect if you want a results-driven professional to help manage your next project.

Responsible for installing, updating, and repairing Biomed equipment for Bennett Dickinson. On-call status to fly anywhere in the United States to be on-site from a few days to months. The technician made logistics for flights, accommodations, and transportation.

Management of multiple projects across the Eastern United States, utilizing essential tools such as Microsoft Project, Monday, and Trillo. My primary focus is to ensure efficient and effective onsite installation activities across different sites. As a responsible professional, I conduct thorough Risk and Business Analyses of assets, optimizing resource utilization. Additionally, I am an efficient Team Leader, adept at coordinating feedback and collaborating with clients to ensure successful project outcomes.

Hanover, Md, Us

Compiled, tracked, and processed large financial transactions for Enterprise telecommunication systems over five hundred theatres across the U.S. Responsibilities included collaborating with finance professionals and support engineers to maintain accounts payable while ensuring providers paid correctly for the right services offered every week. Working with providers to summarize reports for better budgeting. Using Excel to formulate deliverables and tracking of accounts for payments.

Executed multiple projects using Microsoft Project and scheduled onsite installation activities at different sites in the Eastern United States. Responsibilities include Risk Analysis and Business Analysis of assets for more efficient use of resources—effective Team-management and coordination of SME feedback to clients.

Hammond, La, Us

Evaluated companies' IT systems to help meet their business objectives using process improvement.-Analyzing and diagnosing the company's infrastructure,-Understanding a client's business needs-Designing and implementing a technical solution.Creating a professional experience for the client and transforming current systems into today's technology for a more efficient outcome.

Buffalo, New York, Us

Local lead for Windows 10 migration from Windows 7, imaging local and remote systems using the PXE Boot process and USB imaging for remote users. A working manager of a small team with responsibilities includes training, correspondence, scheduling, ticking, reporting, and weekly meetings. Software used: DMT, ServiceNow, Bomgar, Active Directory, Microsoft System Center, Druva, Office 2016 & Cisco.

Hammond, La, Us

Utilizing interpersonal and communication skills in leading teams in printer installation and daily equipment maintenance for large projects. Responsibilities include coaching and guiding technicians on analyzing networks in multiple platform environments. Diagnosing printer system capabilities within the web, then designing the right solution for the company's needs.

Mclean, Virginia, Us

Overseeing the effectiveness of Service Desk knowledge and skills, ensuring the team consistently delivers quality in maintaining service SLAs are met. Responsibilities include providing workforce metrics and ITIL strategies to offer the following, Incident reassignments, Incidents responded to within target, Incidents resolved within target, Tickets reopened by clients, and Aging incidents by priority.

Knoxville, Tn, Us

Providing leadership and guidance over two small teams in the rebuilding of the IT Asset Management and the Digitizing of patient files in a cloud system using Requirements Analysis. Responsibilities include reassessing and remediating current assets to meet with the refresh schedule. Using intermediate Excel skills – using VLOOKUP's, Pivot tables, and Macros for tracking purposes. Digitizing patient records for search capabilities in instantly accessing and processing patient data. Setting automated reminders to avoid medication errors. Improved information sharing across the medical teams in training and adaptation of cloud resources for speed and accuracy.

Bachelor'S Of Science In Computer Science, It Project Management

Associate Of Science - As, Computer Science