Drew Mwaisango Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

• Service a wide range to an exclusive high profile clientele
• Outstanding customer service and communication skills.
• Daily and monthly vehicle inspections as required
• Journey clients throughout the Chicagoland area and various neighboring states
• Livery License #106474

Arlington Heights, Illinois, United States

• Manage operational services, marketing, and HR
• Led human resource functions, including interviewing, hiring personnel, team member training and performance evaluations, and coordination of work schedules
• Contribute to the achievement of budgeted growth objectives and profitability by analyzing data and developing and executing plans to moderate negative impacts
• Design and implement systems and procedures to reflect operational improvements and to meet financial and performance goals
• Establish the standard of client and agent service, and promote compliance with agency
• Monitor and evaluate the effectiveness of CE training programs

• Licensed Producer
• Develop and administer marketing strategies for automotive, property, and life insurance
• Customize programs to cover client risks
• Cultivate prospective new business through cold calls, emails, referrals, and networking
• Monitor insurance claims and ensure customer satisfaction

• Answering calls and responding to customer complaints.
• Collect premiums.
• Recommending available products.
• Forward customers to sales agents when a policy needs to be initiated or renewed.