Drew Nishioka Email & Phone Number

Chicago, Illinois, United States

Experience in environmental enforcement matters under the Clean Air Act, Clean Water Act, CERCLA, and the Illinois Environmental Protection Act. Knowledgeable on issues related to NPDES and Clean Air Act permitting, municipal water systems, state site remediation programs, environmental site assessments, and toxic tort litigation (PFAS).

Chicago

Plans, researches, develops, deploys and integrates learning systems methodologies into the Bryan Cave Training schemata. This position is responsible for taking the lead, while working closely with other members of the Bryan Cave Training Team, to develop and deploy innovative workflow methodologies and work aids to assist in the rapid and accurate development of training.• Develops the core processes by which training is created and delivered by the BCTT.• Maintains final responsibility for the quality and integrity of the Bryan Cave Training System Content.• Researches and develops flexible and revolutionary ways to train and assess lawyers and staff.• Consults with and includes members of the BCTT in appropriate phases of development.• Ensures that the medium never eclispes the message in any BCTT learning product by understanding the requirements of adult learning and aligning them with the culture and business needs of the Firm.• Functions as the lead member of the BCTT to identify and develop content for training documentation, videos and other forms of eLearning. • Shares information and ideas in a timely, clear and productive manner with management, training staff and other technical resources.• Establishes logical work structure to effectively use resources and produce results.• Acts as member of IS team offering support and troubleshooting as required by supervisor.• Triages problem calls, records details of the problem in the IQ Track call tracking system and escalates problems or requests as necessary.• Works with other departments and BC offices to plan and discuss training needs and provide unique insight into the user experience.• Coordinates class schedules.• Keeps abreast of current and emerging training and developmental research, learning and motivation theory, new methods and techniques of training.• Makes oral and visual presentations using personal computer, presentation development software and audio/visual equipment.

Greater Chicago Area

Training Manager • Assessed organizational needs, designing and delivering training solutions with measureable results, quality assurance for technology rollouts, firm-wide continuing education, and new hire orientation for the five offices• Directed the activities of multiple operations and training team in the design and implantation of training programs• Created an onboarding process using a blended learning reducing the new employee ramp up time/learning curve• Project Manager for SharePoint 2010, MacroView DMF. Developed Project Plan and Training Strategy: Conducted needs analysis, designed and developed all test plans (QA) and training materials. • Analyzed and designed the help desk ticket process resulting in reduced call times• Established attorney floor coaching program to create unique tips specific to each attorney’s workflow• Created and updated new forms and templates including e-Letters, forms used for Litigation, and USPTO filing• Pioneered a proctored skills analysis for secretaries to better understand training needs• Responsible for creating RFPs, reviewing vendors, and assisting with vendor selection

• Collaborated with the Project Management Office and other managers analyzing, designing, and creating strategies for learning and streamlining the process of law for new technologies and software• Spearheaded the Office 2010/Windows 7 Training Strategy including needs analysis, focus groups, curriculum development, coordination with consultants, train the trainers, design decisions, and supervised the tasks assigned to the trainers• Orchestrated the implementation of the Learning Management System and managed the creation of new SCORM compliant courses, scheduling, reporting, and other administrative duties for all education services• Liaised with managers in different departments to develop skills assessments, determine training needs and leverage Subject Matter Experts to create a culture of learning throughout the firm• Participated in hiring decisions and evaluation of training resources upon arrival • Designed training strategy for new technology initiatives including communications, reporting, coordination, content, and classes using business goals and student-centered pedagogy• Edited the IT newsletter, gathering information from every IT manager, writing stories, and proofing before firm-wide distribution• Conducted training to support staff, trainers, and employees on new initiatives, continuing education, and new hire training

• Formulated strategy to implement a skills assessment and training program while achieving support from major stakeholders• Designed and conducted classroom and online training for litigation technology• Developed standards and created e-learning and just-in-time education using adult learning principles• Oversaw projects specializing on the process of business and how to increase efficiency and effectiveness using shadowing and collecting and analyzing data• Successfully revamped and conducted new hire training for staff, secretaries and attorneys after performing a training needs analysis using focus groups, surveys and job shadowing• Resolved high level support calls and used the call data to form new training classes

Chicago

• Created documentation and new user orientation for all new employees• Managed assets and computer leases, tracked hardware and lease schedules, lease exchanges and upgrades• Instructed all new employees on the applications and information necessary to work at the firm• Analyzed new applications quickly; developed documentation and trained on specialty software which includes: CRM, Retain, Advantage and CS suite• Maintained backup and BES servers, restores and disaster recovery for all offices• Created new forms and templates for three VOA offices to be used for day to day tasks

• Developed new user orientation and training the new computer environment and core applications• Created training courses and proprietary documentation for classes• Diagnosed and resolved escalated help desk calls relating to disaster recovery, network connectivity, MAC and Windows system configuration, Lotus Notes, MS Outlook, hardware failure, HP printers, and other 3rd party software

Doctor Of Law - Jd

Masters Of Education, Human Resource Education And E-Learning

Bachelor Of Science, Business Management