A Global IT Leader with experience driving revenue performance and company growth, partnering with business leaders to drive enterprise-wide IT initiatives priorities. Having worked at F100, mid-size and start-up companies, Mr. Parker has developed a leadership style that; is customer centric, drives innovation, demonstrates adaptability, empowers the team, and instills a “get it done” mindset. Mr. Parker has leadership experience in Finance, Human Resources, Corporate Services, Marketing, Sales, Customer Service, IT Security, PMO, Legal, Cloud, SaaS, and eCommerce. Known as a “change agent”, he has built and motivated teams across the global to deliver and operationalize complex programs for companies within the pharmaceutical / healthcare, manufacturing, and high tech markets. An overview of Mr. Parker's experiences and skills include: Digital Transformation Business Impact• 200% increase to in-house sales, introduction of Quote to Order • 97% reduction of ERP customizations, rigorous change control management • 71% reduction to Financial Close from ~45 days to 13 days • 75% reduction to close monthly inventory, streamlined logistics challenges, ~20+ days to 5 days• 28% reduction in total fulfillment• 10% reduction to operating costEnterprise Systems Leadership and Organizational Impact• Established IT Enterprise Systems Organizations, team culture to attract, retain and develop talent• Established “Service Delivery” models, to increase quality, effectiveness and timeliness of services • Established Program Management Office’s (PMO’s) and cross-functional Program Governance • Addressed regulatory compliance, Sarbanes-Oxley, PCI, DFARS, GDPR, 21 CFR Part 11, etc.• Introduced processes and procedures, ITIL, Technology Roadmaps, RFPs etc. • Addressed gaps within Digital IT Security• Owned budget accountability, $30MM and managed teams in APAC, LTAM, EMEA and NA • Launched multiple eCommerce solutionsLeadership Expertise• Proven IT Transformational leadership, aligning organization strategy and execution roadmaps • Relationship Management, salvaging and strengthening relations with business leaders and teams• Change Agent, successful in a fast paced and dynamic environment• Expert Vendor Management skills, offshore, nearshore and local• Service Management, establishment of SLAs and continuous improvement initiatives• Building business cases and ROI to justify investments • RFP Processes to ensure business alignment, Buy vs. Build, Cloud and SaaS Solutions, etc.
Listed skills include Strategy, Business Process Improvement, Integration, Leadership, and 23 others.
