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Drew Brown is listed as Team Manager | MIDFLORIDA Credit Union | Help Desk at MIDFLORIDA Credit Union, a with 365 employees, based in Winter Haven, Florida, United States. AeroLeads shows a matched LinkedIn profile for Drew Brown.
Drew Brown previously worked as Team Manager at Midflorida Credit Union and Assistant Team Manager at Midflorida Credit Union. Drew Brown holds Bachelor Of Arts - Ba, Political Science And Government from Arkansas State University.
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With eight years of dedicated experience in customer-facing roles, I have cultivated a customer-first mindset driven by data insights and direct client and team member feedback. My passion for engaging in the workplace with genuine empathy and a sincere desire to assist has been the cornerstone of my approach. This philosophy not only guides my interactions but also extends to my leadership style, where I foster a collaborative environment that values empathy, individual development and customer-centricity. I ultimately am successful in achieving results through the understanding that connection is the heartbeat of innovation.
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Winter Haven, Florida, United States
As a Team Manager at Midflorida Credit Union's Help Desk, I lead a dynamic team of 11 dedicated professionals. My primary focus is to ensure the seamless operation of our contact center is centered around improving our members financial wellbeing. My team consistency gives exceptional support to our members and meets and exceeds performance targets.
Winter Haven, Florida, United States
Leading a dynamic team of representatives, I emphasize growth in a monitored, performance-driven environment. Proactively conducting call reviews and personalized coaching, I inspire continuous improvement and ensure quality.My open dialogue approach addresses team goals and challenges. I focus on mentoring and creating tailored plans to drive success beyond sales targets. Available as company-wide resource, I offer insights on policies, fees, products and services and member sentiment, enhancing both team and company achievements.
Winter Haven, Florida, United States
Effectively engaged members via phone and email, expertly resolving issues and offering financial guidance.Managed varied daily tasks, including transfers, payments, disputes, online banking, documents, and fees.Collaborated cross-departmentally to resolve disputes, combat fraud, and enhance security using tools like Jira, Cview, FIS, and verification.Consistently exceeded sales goals, including optional quarters.Led new hire training, ensuring smooth onboarding through documentation and progress tracking.
Other employees you can reach at midflorida.com. View company contacts for 365 employees →
Tequilla Wiggins
Colleague at Midflorida Credit UnionLakeland, Florida, United States
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Eli Resendez
Colleague at Midflorida Credit UnionLakeland, Florida, United States
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Tracey Thompson
Colleague at Midflorida Credit UnionLakeland, Florida, United States
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Cheryl Millen
Colleague at Midflorida Credit UnionSpring Hill, Florida, United States
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Vicki Spires
Colleague at Midflorida Credit UnionLake Placid, Florida, United States
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Nicolas Lerma
Colleague at Midflorida Credit UnionAltamonte Springs, Florida, United States
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Lorie Rogers
Colleague at Midflorida Credit UnionGreater Tampa Bay Area, United States
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Stacey Angela Lacuesta
Colleague at Midflorida Credit UnionWinter Haven, Florida, United States
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Nancy Belfort
Colleague at Midflorida Credit UnionPort St Lucie, Florida, United States
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Ashiv Thaker
Colleague at Midflorida Credit UnionWinter Haven, Florida, United States
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Drew Brown works for MIDFLORIDA Credit Union.
Drew Brown is listed as Team Manager | MIDFLORIDA Credit Union | Help Desk at MIDFLORIDA Credit Union.
Drew Brown is based in Winter Haven, Florida, United States while working with MIDFLORIDA Credit Union.
Drew Brown has worked for Midflorida Credit Union, Hvmg - Hospitality Ventures Management Group, and Mcneill Hotel Company.
Drew Brown's colleagues at MIDFLORIDA Credit Union include Tequilla Wiggins, Eli Resendez, Tracey Thompson, Cheryl Millen, and Vicki Spires.
You can use AeroLeads to view verified contact signals for Drew Brown at MIDFLORIDA Credit Union, including work email, phone, and LinkedIn data when available.
Drew Brown holds Bachelor Of Arts - Ba, Political Science And Government from Arkansas State University.
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