Drew C. Email & Phone Number

West Chester, Pennsylvania, United States

Minneapolis, Minnesota, US

Reporting to the Sr. Director of Customer Success, this role will be helping us achieve CS Organization mission. This role will partner with customer on development of joint customer success plans, value plans and other essential customer assets. Review and maintain such joint assets on a regular basis, contribute to ongoing improvement and evolution of.

Minneapolis, MN, US

Buffalo Grove, Illinois, US

Responsible for managing new client accounts and working closely with these clients to add additional cost savings programs. This is a key piece in team culture with strong interpersonal skills and managing accounts in conjunction with the Sales team.

Sydney, NSW, AU

Provide Account Management and sales support for Legal, Advisory, Government, and Corporate Firms in North America.- Manage accounts for Legal, Advisory, and Corporate teams with a 3.5m book of business for renewal and upsell.- Managing 75+ accounts performing quarterly reviews, contract negotiation, service calls, troubleshooting issues.- Creating.

Sydney, NSW, AU

Over the past decade, Nuix has grown from two software developers based in a small office in Sydney to more than 450 professionals located around the world, with offices in New York, Pittsburgh, Washington DC, Chicago, Sydney, London, and Cork, Ireland.We now have 1800 customers in over 70 countries including law enforcement agencies, administrations, all.

West Chester, Pennsylvania, US

• Developed, executed and monitored business training marketing plan utilizing available tools and strategies to expand their current offerings.
• Created lead generation system to attract prospects to West Chester University's sub- website and business training program.
• Enhanced marketing campaigns across training catalog topics and implemented marketing strategies for attracting new prospects.ACHIEVEMENTS:
• Ground up development of lead generation system.
• Secured 55 initial meetings from generating 96 warm leads in 8 months generating $1M in potential new business.

Ambler, PA, US

• Provided business development and sales support for this retail loyalty firm, specializing in retail customer experience, loyalty engagement programs for over 750 brands.
• Developed and implemented marketing campaigns across all B2C retail verticals, recommended creative marketing strategies and techniques for attracting prospects.
• Managed and oversaw sales force automation, sales analytics, data management, sales support, team services strategy and process improvement.Selected Key Achievements:
• Secured 70 initial meetings in 12 months generating $5-6M in potential new business.
• Working as part of the organization culture committee, developed employee reward programs to attract and retain top talent.
• Developed, implemented, and administered enhanced CRM (https://www.sugarcrm.com/) processes and drove implementation across the sales division as part of an ongoing CRM project.

Blue Bell, PA, US

• Regional sales of application development, business intelligence, infrastructure, mobility, project management, cloud hosting and managed service solutions in the Mid-Atlantic and Northeast region, for this systems.
• Recommended, designed, delivered and supported IT sales methods for a diverse client portfolio spanning the healthcare, financial/insurance, manufacturing/distribution, legal, energy and utility markets.
• Developed and maintained prospect relationships through cold calling, prospecting and consistent follow-up to set qualified meetings.
• Worked with the Marketing division to develop and implement innovative marketing strategies and campaigns including planning, messaging and reporting to engage and acquire new clients.Key Achievement:
• Secured 32 first meetings within 6 months generating up to $3M in potential new business.

Boston, MA, US

• Developed and managed channel partner relationships on the East Coast for this digital infrastructure management software company, specializing in performance applications for network managers.
• Drove Sevone sales in large enterprises on the East Coast.
• Created sales plans to ensure broad penetration into large enterprises using or moving to SaaS applications.
• Presented and articulated the need for cloud performance monitoring solutions and developed effective strategies for winning in a competitive environment.

Exton, PA, US

• Managed national and global accounts requiring software as a solution (SaaS) products for this technology firm specializing in financial and insurance solutions.
• Developed new opportunities with C- and V-level executives using various marketing techniques including networking, cold calling and relationship building.
• Coached, supported and mentored 10 sales representatives with domestic and global account management.
• Developed and distributed competitor analysis reports for internal executives to understand market size, demand and growth opportunities.
• Developed and implemented and managed administration of enhanced CRM (https://www.salesforce.com/) processes and drove implementation across the sales division as part of a new CRM project.Key Achievement:
• Increased sales by $4.3M over 2 years through relationship building lead campaigns.