Drew Rice Email and Phone Number

Led the strategy and development of utility data access, enabling internal service and application teams to streamline development and reduce duplicative engineering efforts.• Maintained and improved existing data access solutions, which include APIs, event messaging, bulk data access, and internal data queries• Owned the design and delivery of the multiple APIs, which included creating new service and data schemas tailored to end-user access patterns, leveraging Databricks to integrate with a lakehouse solution.• Defined vision and roadmap for company Authentication and Authorization solutions with objective to unify various existing systems.• Collaborated on vision, roadmap and value metrics for greenfield Developer Platform product, focusing on product market fit and go-to market strategy.

Responsible for executing strategy to create a unified data access solution for core utility data• Drove adoption of new data platform across organization through new access solutions• Developed ingest pipeline using Google Cloud Platform Pub/Sub and Spanner database, enabling millions of data points to be ingested and surfaced• Developed REST APIs to flexibly scale the data model and surface utility and energy data• Built event messaging system enabling applications to trigger operations and populate data stores• Designed bulk data access solution for asynchronous export and retroactive population of data stores

Delivered features and integrations based on product strategy and company goals.• held a Scrum Alliance Product Owner certification• provided vision and direction throughout product lifecycle to the Agile development team and stakeholders• provided requirements, backlog management, iteration planning, and user story creation• assessed value, plan, and prioritize stories to best align with product strategy• led product releases and set expectation for delivery of new functionalities• collaborated with internal teams for communication and new product training

Managed Client Tech Services department. Liaised between implementation and operations teams to support the delivery of technical implementation features and ongoing maintenance requests.• optimized requirements gathering and intake processes of company requests• fostered product expertise for new features to support implementations and troubleshoot problems • directly supported Enterprise customers, providing product and integration expertise for talentReef APIs and custom batch exports• developed departmental performance management evaluations, standard operating procedures and service level agreements• managed task, issue, and enhancement prioritization across the organization

Responsible for activating clients with talentReef software feature sets using the project management model.• consulted with clients to understand goals, strategies, timelines, and risks for successful implementation• managed project requirements, scope changes, and enhancement requests• became a subject matter expert on the capabilities of the system and advise customers on how to most effectively use the solution• lead technical integration meetings with clients and third-party customers• developed and lead training webinars for end users

Supported Project Managers during the implementation phase. Subject matter expert in product configuration, complex data extracts, and industry best practices.• built specifications and mapping documents for data extracts• consulted on and configured over 100 Enterprise projects

Service Department – Business Development

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