Wellness Specialist
Current• Utilized critical thinking skills to research and convey complex health-related information in an educated, reassuring, and professional manner.• Analyzed customer’s blood lab results and identified health care needs to provide health education and dietary suggestions.• Actively listened to callers, utilize effective and insightful probing questions to isolate needs, while simultaneously documenting information for future discussions. • Accepted and quickly applied coaching and feedback in order to improve individual performance and customer service experience.• Provided sale of and answered questions regarding specific Life Extension products, including product ingredients, recommended dosages, and usage to customers by phone.
Sep 2016 - Present
