Drew Saelens Email & Phone Number

Alexandria, Va

Washington D.C. Metro Area

Alexandria, Virginia

I joined Applied Policy in 2011 and served as the lead policy and reimbursement analyst for several clients. In this role, I worked with clients to develop and execute policy and reimbursement tactics to complement their business strategies. I also provided client-specific analysis of health care industry policies, rules, and regulations, with a focus on the Centers for Medicare & Medicaid Services (CMS).

Provide mentor-ship for interns making the transition from high school or hourly employment into a corporate or non-profit environment. Work with my mentee on college application process, resume development, and career network development.Advocate for greater mentor involvement in fund-raising and mentor recruitment.Plan events for fund-raising and to communicate the Year Up mission.

Support development activities and plan events to benefit Operation Smile and raise awareness for its mission.

Client Relationship Management: Implemented a CRM and established new business processes to provide visibility into book of business, manage client issues, mange contract renewals, and analyze revenue enhancement initiatives. Trained 80 plus users on CRM use and new business processes associated with the CRM application.Operations Management: Led a team of operations associates to enhance intra-department workflow in order to allow account managers to operate more strategically. Collaborated and designed processes between departments to increase communication and efficiency. Retention & Renewal: Developed relationships with key influencers to establish preferred status with Third Party Administrators (TPA), Health Coalitions and brokerages. Worked collaboratively with Account Managers to present up-sell strategies and data to renew, retain and add business in challenging economic environment. Strategic Analysis & Influence: Organized and presented book of business TPA specific data and strategic recommendations to Senior Management and Executives with many best practices being implemented in January 2009.

Project & Team Management: Led a multi-departmental team to enhance and expand member online experience through new functionality initiatives and enhanced user interface designs. Directed procurement process for diabetes disease management vendor to enhance overall product offering.Writing & Strategic Communication: Wrote copy, gave creative direction and project managed marketing collateral including Annual Report, member education, web site and press releases. Wrote and executed marketing and communication plans for launch of new web-based product, corporate re-branding initiative.Sales Process Management: Project managed sales presentations by coordinating content with multiple departments, analyzing RFP and follow-up documents to ensure a consistent product offering throughout the sales process, and editing, proofreading, and formatting to ensure a professional final presentation.

Attention to Detail: Reviewed, edited, and analyzed Catalyst Rx and competitor RFP bids and responses for major prospects including States and Fortune 500 organizations. Wrote, scheduled, prioritized, produced, and reviewed multiple RFPs simultaneously in a fast-paced, deadline driven environment.

Project & Account Management: Responsible for day-to-day management of Novartis, Medtronic, and Crohn’s and Colitis Foundation of America (CCFA) accounts.

Broad Health Care Expertise: Researched and evaluated product lines to establish profit margins and justification for promotion of procedures and services. Project managed advertising and marketing projects for product lines and company initiatives. Implemented Interactive Communications Strategy, increasing web traffic by over 180% by integrating new strategies, content and communication methods.

Master'S Of Government

Master Of Business Administration (Mba)

Bachelor Of Science, Business Administration; Management And Marketing

Education record

Activities and Societies: lacrosse, ice hockey, cross country, soccer, retreat leader, class graduation speaker