Drew Schafer Email & Phone Number

It is my responsibility to help tie the business strategy of our organization and the talent management lifecycle together in order to help our business deliver the results we need to our customers and shareholders. I work to understand what the organization needs from a talent perspective to make sure we are developing the right individuals, with the right skills needed, to support our organizational growth. The right talent needs to be identified, supported, engaged, and elevated at the right time to make the organization run smooth.

- Established cadence of regular 1:1 meetings with line of business leaders to discuss development needs and problems within their departments- Introduced and helped facilitate a Manager Development Program for our front-line managers- Launched a virtual professional coaching cohort for our high potential and senior leadership employees- Monitored and supported development vehicles for the organization of roughly 400 employees

Cincinnati, Oh, Us

- Partnered with HRBP team to deliver Paycor’s Advance U - a continuous learning program for tenured associates focused on certifications to aid in development and professional growth discussions - Championed the Onboarding Ambassador education program for the Fusion Onboarding program- Served as team point of contact for LMS administration (Litmos)- Developed and facilitated classroom and virtual training for clients and internal associates- Created validation process to assess quality for an associate cross training initiative- Introduced the idea of Quarterly Product Update training with assessments to coincide with Paycor’s Quarterly Product Updates- Traveled to remote offices and client sites to facilitate classroom training for Paycor’s clients- Completed the Inaugural Paycor Aspiring Managers program

Cincinnati, Oh, Us

Cincinnati, Oh, Us

Cincinnati, Oh, Us

- First point of contact at Paycor Headquarters for incoming clients- Make sure clients Payroll accounts are properly set up and walk through any questions or concerns the client may have- Properly train clients on Paycor's different payroll platforms- Troubleshoot any problems the client may have- Work with internal teams to provide a first in class client experience

- Responsible to receive death notification calls from funeral homes around the nation- Problem solve to improve and maintain a standard SLA for quick claim payment- Calculate death benefits for claims that are submitted- Answer questions that funeral directors, agents, or policyholders may have on the phone- Work daily, weekly, and monthly reports in a timely manner- Help with any overflow work that needs to be done from other departments

Columbus, Ga, Us