Head Of Payment Processing And Implementation, Director
Current- Head of Payment Processing within Operations. Key Contributions include:
- Implement a Treasury Management System within Operations eliminating manual tasks up to 45 minutes per day.
- Draft and implement Business Requirements for enhanced system controls and automation of workflow.
- Draft Service Level Agreements with clients to operationalize bespoke processing and design a sustainable workflow to adhere to the defined SLA terms.
- Define Policies to enhance a culture of personal accountability, risk mitigation and client satisfaction.