Head Of Payment Processing And Implementation, Director
CurrentHead of Payment Processing within Operations. Key Contributions include:• Implement a Treasury Management System within Operations eliminating manual tasks up to 45 minutes per day.• Draft and implement Business Requirements for enhanced system controls and automation of workflow.• Draft Service Level Agreements with clients to operationalize bespoke processing and design a sustainable workflow to adhere to the defined SLA terms.• Define Policies to enhance a culture of personal accountability, risk mitigation and client satisfaction.