* Perform complex technical analysis of application systems and communications.* Assist in the evaluation of applications and technology for current and future implementation. * Monitor and control the performance and status of applications. * Provide highly skilled technical assistance in application, engineering, and architecture. * Use software and hardware tools and identify and diagnose complex application problems and factors affecting performance. *Function in a lead… Show more * Perform complex technical analysis of application systems and communications.* Assist in the evaluation of applications and technology for current and future implementation. * Monitor and control the performance and status of applications. * Provide highly skilled technical assistance in application, engineering, and architecture. * Use software and hardware tools and identify and diagnose complex application problems and factors affecting performance. *Function in a lead role for longer-term, larger-scale projects. *Develop technical standards and interface applications and provide resolution for complex application problems.*Interface with vendors to identify and recommend purchase of hardware and software. * Work on and/or lead complex assignments and/or projects which broad in nature, usually requiring originality and ingenuity.* Solve problems of a complex and/or diverse scope, often taking a new perspective using existing solutions and performing analysis of data that requires evaluation of identifiable factors. * Use best practices and knowledge of internal or external business issues to improve products or services. *Function as a resource for colleagues with less experience and direct the work of other staff members. Show less

I get to provide creative solutions using both enterprise and third party applications. Focusing on reducing the inefficiencies and improving our users' experience. Partnering with with internal and external entities to design and implement custom work solutions.

Applications Support, Workflow analysis, workflow development, server support, client services, BPMN design and documentation,

Managed multiple groups of operations teams. Improved inefficiencies in processes. Worked to support assigned clients needs.