Drezzy Z. Email & Phone Number

Zurich, Switzerland

Vancouver, Bc, Canada

• Assist the house team in setting up function rooms and moving banquet assets/furniture and stockequipment properly• Provide service and assist with guests regarding menu items in an informative and helpful way• Work alone or as part of a team to cater to the needs of our group attendees.• Have full knowledge of beverage lists, promotions, menu items, contents, and preparation methods

Vancouver, Bc, Canada

• Take ownership of the caller’s request and ensure follow up according to the hotel’s standards• Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering• Maintain and monitor the “Royal Service & Reservation” software system• Serve as a liaison for Guests requiring information relating to all aspects of the hotel

Victoria, Bc, Canada

• Assist guests regarding menu items in an informative and helpful way.• Have full knowledge of all menu items being served.• Set tables according to event order, clients’ specifications according to the standards.• Consistently offer professional, friendly and engaging service.• Follow all safety and sanitation policies when handling food and beverage.

Barrie, On, Canada

• Setting up workstations with all needed ingredients and cooking equipment• Preparing ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)• Cooking food in various utensils or grillers• Ensure great presentation by dressing dishes before they are served• Monitor stock and place orders when there are shortages• Keep a sanitized and orderly environment in the kitchen

Lake Louise, Ab, Canada

• Clean all assigned rooms including: dusting, making beds, soiled linen removal, retrieving cleanlinens, vacuuming, bathroom cleaning, inside window cleaning, and replenish rooms with supplies.• Follow departmental policies and procedures and service standards.• Return and properly tag all lost and found articles in the Housekeeping Office.• Report necessary maintenance items.• Promptly respond to guest inquiries and demands to ensure guest satisfaction.

Master Of Science - Ms, International Hotel Management

Bachelor'S Degree, International Hotel Management

Bachelor'S Degree, Hospitality Administration/Management

Education record