Dr. Fawad Sarwar Email & Phone Number

Lahore, Pk

Karachi Division, Sindh, Pakistan

Lahore, Pakistan

Mainly responsible for achieving top line and bottom line for health insurance line of business in the company. Achieved six times increase in health business which is profitable as well since 2018 onwards.

Lahore

Had worked as Visiting Faculty for Masters Level Students at the College of Statistics & Actuarial Sciences, University of the Punjab, Lahore.1. Developed course outline for various courses including financing of healthcare, healthcare risk management and hospital management.2. Taught more than 1000 students during last 8 years at Masters Level.3. Supervised research as internal supervisor for about 40 students at Masters Level.4. Motivate students to get the best performance… Show more Had worked as Visiting Faculty for Masters Level Students at the College of Statistics & Actuarial Sciences, University of the Punjab, Lahore.1. Developed course outline for various courses including financing of healthcare, healthcare risk management and hospital management.2. Taught more than 1000 students during last 8 years at Masters Level.3. Supervised research as internal supervisor for about 40 students at Masters Level.4. Motivate students to get the best performance according to their capabilities.5. Other subjects being taught by me during various semesters are total quality management, introduction to biology, introduction to epidemiology and compensation management. Show less

Head Office, Lahore

Supervising the Health Department of Alfalah Insurance Company Limited in the areas of;• New product development• Business procurement• Medical Underwriting• Medical Providers Management • Claims Management• Training & Advising

Head Office, Lahore

Leading the health insurance department from inception, major tasks included the launch of the product, supervising underwriting & pricing issues, business development, supervising health insurance claims, health data analysis etcSome of the achievements/responsibilities here are;Launch of New Projects: 1. Launch of company newsletter (Team Alfalah) as chief editor2. Launch of new product (International Private Medical Insurance) in collaboration with InterGlobal UK… Show more Leading the health insurance department from inception, major tasks included the launch of the product, supervising underwriting & pricing issues, business development, supervising health insurance claims, health data analysis etcSome of the achievements/responsibilities here are;Launch of New Projects: 1. Launch of company newsletter (Team Alfalah) as chief editor2. Launch of new product (International Private Medical Insurance) in collaboration with InterGlobal UK 3. Finalized SOPs for the health department in the companyLeaderships: 1. Managing a team of about 17 people in the department including 4 doctors2. Trained more than 30 people for various positions within the department3. Working as chief editor for company newsletter.4. Taking part in activities for office sports committee and office education committee5. Coordinate with Lahore Insurance Institute & Insurance Association of Pakistan on behalf of the company6. Served as a volunteer doctor in the country at the time of need Analytical: 1. Prepare & analyze weekly, monthly and quarterly reports related to claims, underwriting, marketing & sales and operational activities.2. A good command over MS excels including use of pivot tables and working knowledge of SPSS.3. Presentation of reports to management regularly and need basis.4. Sustained profitability of the department within acceptable range as determined by management from last 8 years.5. A balanced way of decision making keeping procedures as well as people in consideration Operations: 1. Work keeping in view the management methods in place to achieve the maximum productivity.2. Focus on innovation and quality improvement at every job. Show less

Established Health Insurance Department in the Company: Various activities included as;• Developed/designed all the related documents necessary for the launch and smooth functioning of the health insurance department related to medical underwriting, medical claims, medical insurance marketing etc• Analyzed the market share of health insurance in Pakistan out of the total insurance premium. Also analyzed the market share of the competitors out of the total health insurance… Show more Established Health Insurance Department in the Company: Various activities included as;• Developed/designed all the related documents necessary for the launch and smooth functioning of the health insurance department related to medical underwriting, medical claims, medical insurance marketing etc• Analyzed the market share of health insurance in Pakistan out of the total insurance premium. Also analyzed the market share of the competitors out of the total health insurance premium and its future 5 years projected growth• Recruited all the support staff including doctor, pharmacist, office staff in medical underwriting and claims management, assigned job descriptions, trained & lead them, set short term and long term goals for them, and supervise all their activities as a department head • Developed the Group Health Insurance Product for the company after having the complete analysis of the international as well as the local insurance market• Assisted the CEO in the development of Critical Illness Product to be launched• Coordinate for development of IT System for Medical Insurance• Coordinated with the IT department for establishing the system required for the issuance of health policies from the GIAS, claims settlement, various report requirement, format and design of various documents and reports • Negotiated rates/terms with health care providers all across the country• Assisted the marketing & sales team all across the country to increase penetration and in the development of the brochures for the product• Developed the presentation for the medical insurance product• Explored the market practices, competitors coverage, ratings etc • Generated the quotations for the clients with reference to their requirements• Regularly visited and met prospect clients in Lahore, Karachi, Islamabad, Peshawar, Faisalabad & other cities (wherever necessary) to properly explain the product and finalize the terms & conditions for the policy Show less

Developed all the related documents necessary for the smooth functioning of the health insurance department like claim forms, health declaration forms, intimation forms, health presentation etc.Developed the medical insurance product for the company.Trained the staff (medical and non-medical staff) in areas of relationship with hospitals, medical underwriting, health claims management, marketing of health policy and reporting of claims.Established a network of more than… Show more Developed all the related documents necessary for the smooth functioning of the health insurance department like claim forms, health declaration forms, intimation forms, health presentation etc.Developed the medical insurance product for the company.Trained the staff (medical and non-medical staff) in areas of relationship with hospitals, medical underwriting, health claims management, marketing of health policy and reporting of claims.Established a network of more than 50 hospitals all across Pakistan by contacting them, visiting them, negotiating rates for treatment with them and finalizing the agreements.Supervised the premium calculation in case of addition, deletion of employees and the change of plans on pro rata basis.Supervised the settlement of health claims from various panel and non panel hospitals. Show less

Visited the approved / panel hospitals for verification of NJI’s insured patient’s admission & provide authorization for various procedures; diagnostic & therapeutic.Visited the un-approved hospitals for recommendation of admissions in such hospitals followed by verification of patient’s admission and authorization for different procedures & treatment etc.Liaison with hospitals/ doctors for proper, timely and efficient service to NJI’ clients.Scrutinized inpatient and… Show more Visited the approved / panel hospitals for verification of NJI’s insured patient’s admission & provide authorization for various procedures; diagnostic & therapeutic.Visited the un-approved hospitals for recommendation of admissions in such hospitals followed by verification of patient’s admission and authorization for different procedures & treatment etc.Liaison with hospitals/ doctors for proper, timely and efficient service to NJI’ clients.Scrutinized inpatient and outpatient bills on Head Office’s request and/or if received directly from the hospital or client, before sending it to the Head Office.Provided necessary medical assistance/ advice to clients regarding medical impairment/ sickness for their welfare.Updated the Head Office regarding the performance/ status of hospital for suggestions and advice.Recommended suggestions for improving the existing system. Show less

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