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Dr. Felicia S. Email & Phone Number
Chief Revenue Cycle Officer
at
Encore In-Home Healthcare Services, LLC
1 work email found
@dhl.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Revenue Cycle Officer
Location
Boynton Beach, Florida, United States
Who is Dr. Felicia S.? Overview
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Quick answer
Dr. Felicia S. is listed as Chief Revenue Cycle Officer at Encore In-Home Healthcare Services, LLC, based in Boynton Beach, Florida, United States. AeroLeads shows a work email signal at dhl.com and a matched LinkedIn profile for Dr. Felicia S..
Dr. Felicia S. previously worked as Board Member at A Alliance Humanity, Inc. / Aahi and Chief Executive Officer at Organization Reset. Dr. Felicia S. holds Doctor Of Management - Dm, Management- Organizational Development And Change from Colorado Technical University.
Company email context
Email format at Encore In-Home Healthcare Services, LLC
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*@dhl.com
68% confidence
AeroLeads found 1 current-domain work email signal for Dr. Felicia S.. Compare company email patterns before reaching out.
Profile bio
About Dr. Felicia S.
My name is Dr. Felicia Hall-Shaffer, I have over 30 years of experience in Revenue Cycle Management (RCM), focused on Healthcare. Competencies are Healthcare, Revenue Cycle Mgmt., Leadership, Process Improvement, Risk Assessment, Organizational Development and Change Mgmt., Analysis, Defining Requirements, Problem Solving, Collaboration, Project Mgmt., and Tactical Training.Achievements:* Reduction of greater than 90 days AR by 45%* Creation of CBOs and the documentation of all Policies and Procedures within 90 days* Modification of promotion opportunities based on the associate's experience. Levels in each position.* Implementation of Metrics and SLAs for multiple facility organizations, creating uniformity of work.* Lead large associate hiring project, 100+ associates in 90 days. Multiple competencies.* Analysis of services to support the addition of a customer contact team, outcome of an increase of 65 %customer approval rating.
Listed skills include Process Improvement, Leadership, Management, Healthcare, and 39 others.
Current workplace
Dr. Felicia S.'s current company
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Encore In-Home Healthcare Services, Llc
AeroLeads page
11 roles · 20 years
Dr. Felicia S. work experience
A career timeline built from the work history available for this profile.
Board Member
Current
A Alliance Humanity, Inc. / Aahi
A Alliance Humanity, Inc. is a Not for Profit organization providing resourcesfor Metro Atlanta based residents in need of support in the following areas: VA Pension/Benefits FilingUniformsFoster Care Transitional ServicesTraveling with Disabilities, finding Medical Support Services in other states or countries
Aug 2014 - Present
Chief Executive Officer
Current
Organization Reset
My name is Dr. Felicia Hall, I have over 30 years of experience in Revenue Cycle Management (RCM), Leadership, Healthcare Best Practices coupled with a Doctorate in Organizational Development & Change, my job is to assist you with overcoming identified concerns. My company, Organization ReSet is not your ordinary RCM Management company, we help you become stronger without turning over control of your receivables. With the help of Organization ReSet you can solve your own RCM issues, save and gain revenue at the same time. With our help you can increase the output of your team, create metrics that clearly identify areas for improvement. Our business model is built on integrity, trust and optimal outcomes.
Jan 2011 - Present
President
Current
Furman Consulting,Llc
Provide Revenue Cycle Consulting services to organizations.Bennett & Bloom Arrow ElectronicsVarious Physician practicesVarious Small Business
Jan 2007 - Present
Vice President Of Revenue Cycle Operations
Provide revenue cycle management expertise to organizations. Assisting them with claims processing, claims resolution and management support related to back-office processing.
Feb 2021 - Nov 2022
Vice President Revenue Cycle Operations
Directs and coordinates activities of employees engaged in reimbursement activities. Ensure accuracy of monthly revenue close. Reviews collection reports to ascertain status of collections and balances outstanding, and to evaluate the effectiveness of current collection policies and procedures. Review and establish policies to maintain client RFMS fund accounts. Develops and controls annual departmental budgets. Participates with management in matters regarding the preservation of capital and assets. Ensures compliance with BrightSprings, Federal, State and local laws and regulations regarding billing and collection activities. Recruits, hires, trains staff, evaluate employee performance and recommends or initiates promotions.
Apr 2017 - Sep 2018
Vice President Revenue Cycle Operations
Apr 2017 - Sep 2018
Order To Cash Revenue Cycle Consultant
Arrow Technologies Inc
Consultant Project leading the following functional components:Process Improvement, Team structure analysis, Bad Debt Reserve process, AR Analysis, SOX compliance and process change, Cross Functional Strategies to help improve Collections.
Aug 2016 - Feb 2017
Director Of Revenue Cycle Management & Operations & Customer Service/ On-Shore And Near Shore
Lead RCM teams on-shore, near-shore, and off-shore processing outsourced hospital and physician claims.
Apr 2015 - May 2016
National Director Of Billing & Reimbursement
2013 - 2014
~1 yr
2007 - 2013
~6 yrs
4 education records
Dr. Felicia S. education
Doctor Of Management - Dm, Management- Organizational Development And Change
Colorado Technical University
Master Of Science Management (Msm), Organizational Leadership And Change
Colorado Technical University
Bachelor Of Science (Bs), Bsm
Shorter University
Doctorate, Organizational Development And Change
Colorado Technical University
FAQ
Frequently asked questions about Dr. Felicia S.
Quick answers generated from the profile data available on this page.
What company does Dr. Felicia S. work for?
Dr. Felicia S. works for Encore In-Home Healthcare Services, LLC.
What is Dr. Felicia S.'s role at Encore In-Home Healthcare Services, LLC?
Dr. Felicia S. is listed as Chief Revenue Cycle Officer at Encore In-Home Healthcare Services, LLC.
What is Dr. Felicia S.'s email address?
AeroLeads has found 1 work email signal at @dhl.com for Dr. Felicia S. at Encore In-Home Healthcare Services, LLC.
Where is Dr. Felicia S. based?
Dr. Felicia S. is based in Boynton Beach, Florida, United States while working with Encore In-Home Healthcare Services, LLC.
What companies has Dr. Felicia S. worked for?
Dr. Felicia S. has worked for Encore In-Home Healthcare Services, Llc, A Alliance Humanity, Inc. / Aahi, Organization Reset, Furman Consulting,Llc, and Altruis.
How can I contact Dr. Felicia S.?
You can use AeroLeads to view verified contact signals for Dr. Felicia S. at Encore In-Home Healthcare Services, LLC, including work email, phone, and LinkedIn data when available.
What schools did Dr. Felicia S. attend?
Dr. Felicia S. holds Doctor Of Management - Dm, Management- Organizational Development And Change from Colorado Technical University.
What skills is Dr. Felicia S. known for?
Dr. Felicia S. is listed with skills including Process Improvement, Leadership, Management, Healthcare, Accounts Receivable, Team Building, Medicare, and Strategic Planning.
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