Dr. Felicia S. Email and Phone Number
Dr. Felicia S. work email
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Dr. Felicia S. personal email
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My name is Dr. Felicia Hall-Shaffer, I have over 30 years of experience in Revenue Cycle Management (RCM), focused on Healthcare. Competencies are Healthcare, Revenue Cycle Mgmt., Leadership, Process Improvement, Risk Assessment, Organizational Development and Change Mgmt., Analysis, Defining Requirements, Problem Solving, Collaboration, Project Mgmt., and Tactical Training.Achievements:* Reduction of greater than 90 days AR by 45%* Creation of CBOs and the documentation of all Policies and Procedures within 90 days* Modification of promotion opportunities based on the associate's experience. Levels in each position.* Implementation of Metrics and SLAs for multiple facility organizations, creating uniformity of work.* Lead large associate hiring project, 100+ associates in 90 days. Multiple competencies.* Analysis of services to support the addition of a customer contact team, outcome of an increase of 65 %customer approval rating.
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Chief Revenue Cycle OfficerEncore In-Home Healthcare Services, LlcBoynton Beach, Fl, Us
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Board MemberA Alliance Humanity, Inc. / Aahi Aug 2014 - PresentA Alliance Humanity, Inc. is a Not for Profit organization providing resourcesfor Metro Atlanta based residents in need of support in the following areas: VA Pension/Benefits FilingUniformsFoster Care Transitional ServicesTraveling with Disabilities, finding Medical Support Services in other states or countries
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Chief Executive OfficerOrganization Reset Jan 2011 - PresentMy name is Dr. Felicia Hall, I have over 30 years of experience in Revenue Cycle Management (RCM), Leadership, Healthcare Best Practices coupled with a Doctorate in Organizational Development & Change, my job is to assist you with overcoming identified concerns. My company, Organization ReSet is not your ordinary RCM Management company, we help you become stronger without turning over control of your receivables. With the help of Organization ReSet you can solve your own RCM issues, save and gain revenue at the same time. With our help you can increase the output of your team, create metrics that clearly identify areas for improvement. Our business model is built on integrity, trust and optimal outcomes.
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PresidentFurman Consulting,Llc Jan 2007 - PresentProvide Revenue Cycle Consulting services to organizations.Bennett & Bloom Arrow ElectronicsVarious Physician practicesVarious Small Business
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Vice President Of Revenue Cycle OperationsAltruis Feb 2021 - Nov 2022Louisville, Kentucky, UsProvide revenue cycle management expertise to organizations. Assisting them with claims processing, claims resolution and management support related to back-office processing. -
Vice President Revenue Cycle OperationsBrightspring Health Services Apr 2017 - Sep 2018Louisville, Kentucky, UsDirects and coordinates activities of employees engaged in reimbursement activities. Ensure accuracy of monthly revenue close. Reviews collection reports to ascertain status of collections and balances outstanding, and to evaluate the effectiveness of current collection policies and procedures. Review and establish policies to maintain client RFMS fund accounts. Develops and controls annual departmental budgets. Participates with management in matters regarding the preservation of capital and assets. Ensures compliance with BrightSprings, Federal, State and local laws and regulations regarding billing and collection activities. Recruits, hires, trains staff, evaluate employee performance and recommends or initiates promotions. -
Vice President Revenue Cycle OperationsBrightspring Health Services Apr 2017 - Sep 2018Louisville, Kentucky, Us
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Order To Cash Revenue Cycle ConsultantArrow Technologies Inc Aug 2016 - Feb 2017Consultant Project leading the following functional components:Process Improvement, Team structure analysis, Bad Debt Reserve process, AR Analysis, SOX compliance and process change, Cross Functional Strategies to help improve Collections.
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Director Of Revenue Cycle Management & Operations & Customer Service/ On-Shore And Near ShoreHexaware Technologies Apr 2015 - May 2016Navi Mumbai, Maharashtra, InLead RCM teams on-shore, near-shore, and off-shore processing outsourced hospital and physician claims. -
National Director Of Billing & ReimbursementCordant Health Solutions 2013 - 2014Indianapolis, Indiana, Us -
Sr. Director Billing & CollectionsPharmerica 2007 - 2013Louisville, Kentucky, UsDirect the RCM processes end to end for the US.
Dr. Felicia S. Skills
Dr. Felicia S. Education Details
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Colorado Technical UniversityManagement- Organizational Development And Change -
Colorado Technical UniversityOrganizational Leadership And Change
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Shorter UniversityBsm
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Colorado Technical UniversityOrganizational Development And Change
Frequently Asked Questions about Dr. Felicia S.
What company does Dr. Felicia S. work for?
Dr. Felicia S. works for Encore In-Home Healthcare Services, Llc
What is Dr. Felicia S.'s role at the current company?
Dr. Felicia S.'s current role is Chief Revenue Cycle Officer.
What is Dr. Felicia S.'s email address?
Dr. Felicia S.'s email address is ff****@****ail.com
What schools did Dr. Felicia S. attend?
Dr. Felicia S. attended Colorado Technical University, Colorado Technical University, Shorter University, Colorado Technical University.
What skills is Dr. Felicia S. known for?
Dr. Felicia S. has skills like Process Improvement, Leadership, Management, Healthcare, Accounts Receivable, Team Building, Medicare, Strategic Planning, Medicaid, Managed Care, Customer Service, Human Resources.
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