Program Management, Operations, Sales & Deployment Services• Provide sales, consulting, professional services and deployment support.• Deliver expertise on cloud, SaaS, business applications, infrastructure, managed services and website design.• Supporting AWS, Azure, MS Dynamics, SAP, Oracle, SDWAN, UCaaS, Collaboration and Mobility.

Lead and mentor team of professionals providing Professional, Deployment and Managed Services.Program Management & Operations• Led deployment operations and professional services for global services P&L.• Managed costs, increased margins and improved efficiencies to grow the bottom line and exceed financial targets.• Led, Managed and mentored a team of over 25 services professionals to deploy technology to our largest customers.• Drove incremental revenue and produced the highest customer satisfaction.• Implemented new tools and processes to more accurately track resource time, costs and overhead.• Supported strategic accounts – AT&T, Cisco and Microsoft.Technology Deployment• Provided Presales and Solution expertise for Cloud Services, SDWAN, WLAN, Mobility, Data Center Virtualization, Mobility, Security, Network Management, Disaster Recovery, Data Warehousing, Remote Monitoring & Management, Managed Services, Outsourced Services and Maintenance.• Vendor technology included VeloCloud, Flexware, Silver Peak, VMWare, Cisco, Ciena, Extreme Networks, Palo Alto, Microsoft, Dell, HP, Ekahau and AirMagnet.

Services Sales & Solution Deployment• Created the Technical Sales & Service Division• Grew revenue from zero to over $2M in less than two years.• Managed and directed sales and service operations and programs• Mentored and led eight sales and technical professionals.• Managed and developed Channel Partner relationships.• Provided Presales and Solution expertise.• Successfully deployed and supported Cloud Services, Unified Communications, Collaboration, Mobility, Software, Desktop Productivity and “As A Service” programs.• Created and managed Web presence, including ecommerce sales.

Selling Services and Solutions to Enterprise, Utility and Communications sectors.Solution & Services Sales• Managed, mentored and led six solution and service sales executives for Verizon, Sprint, CLECO and AES. • Services and technologies included Public, Private and Hybrid Cloud deployments, IaaS, PaaS, SaaS, IoT, Managed services, Outsourced programs, Big Data, Analytics/Business Intelligence, Cognitive Computing, SDN/NFV, SAP Cloud, Oracle Cloud, Microsoft Azure and Dynamics, Amazon Web Services, and VMware. • Responsibilities included opportunity ownership, driving weekly financial commits, determining customer strategic business and technical needs, delivering solutions that produce financial results for the customer and IBM, Presales support and creating a “Trusted Advisor” role between IBM and my customers.• Achieved 110% of goal on a sales plan of $38M.• Negotiated customer cloud, outsourcing, managed services and deployment contracts.

Solution Selling and Channel/Alliance Management for hardware, software and services to US Enterprise and Service Providers.Southeast Enterprise and Service Provider Sales & Channel Leader• Managed, mentored and led eight sales executives for the Southeast. • Led account ownership, driving weekly financial commits +/- 10%,.• Provided Presales support and determined customer strategic business and technical needs.• Delivered solutions that produced financial results for the customer and CompuCom.• Achieved Service margins greater than 40%.• Negotiated customer service and deployment contracts.• Developed and managed Channels, Alliances and Partnerships.• Managed and grew the relationship for Products and Services with Cisco Systems and British Telecom.

Solution Selling for hardware, software and services to US Enterprise and Service Providers.Solutions Sales• Managed, mentored and led eight service sales professionals.• Led technical solution sales in our top Service Provider and Enterprise Accounts.• Consistently achieved at least 120% of goal on sales plans greater than $70M.• Owned accounts and drove weekly financial commits +/- 10%.• Determined customer strategic business and technical needs, delivered solutions that produce financial results for the customer and Cisco, and created a “Trusted Advisor” role between Cisco and our customers.• Negotiated customer service and deployment contracts for domestic and international networks.• Technologies included Data Center, Cloud, SDN, Collaboration, Unified Communications, Mobility, Video, Voice, Optical, Routing & Switching, Network Management and Managed Services.• Managed Professional Services team to design and deploy technology and networks on schedule, within budget, with margins greater than 50% and maintain the highest customer satisfaction.• Provided operations control, contract support, pricing programs, hardware, software and services bundled solutions.• Created new innovative ways to offer and charge for our products and services, such as Pay As You Grow and Consumption modeling.Strategic Channel Partner Relationships• Managed over 200 service partners who are engaged to supplement Cisco Professional Services.• Negotiated partner deployment contracts (SOW’s) for domestic and international engagements.• Responsible for ensuring the seamless integration of partner and Cisco resources.

Leading the development, marketing, launch, support and overall P&L of International communications product lines.Managed Broadband Product Development and Marketing Programs• Managed forty Product Line Managers to develop broadband telecommunication products for a global P&L.• Negotiated and managed vendor relationships for core technology acquisition and joint development.

Managed Telecommunication Product Development & Marketing Programs• Managed eight marketing and engineering specialists for a $60M international product line.

Developed Marketing Programs For PC Software And Wireless Programs• Managed six marketing and business specialists that developed software apps and managed partner relationships.