Practice Director
Current
Atlanta, Georgia, Us
Lead and mentor team of professionals providing Professional, Deployment and Managed Services.Program Management & Operations• Led deployment operations and professional services for global services P&L.• Managed costs, increased margins and improved efficiencies to grow the bottom line and exceed financial targets.• Led, Managed and mentored a team of over 25 services professionals to deploy technology to our largest customers.• Drove incremental revenue and produced the highest customer satisfaction.• Implemented new tools and processes to more accurately track resource time, costs and overhead.• Supported strategic accounts – AT&T, Cisco and Microsoft.Technology Deployment• Provided Presales and Solution expertise for Cloud Services, SDWAN, WLAN, Mobility, Data Center Virtualization, Mobility, Security, Network Management, Disaster Recovery, Data Warehousing, Remote Monitoring & Management, Managed Services, Outsourced Services and Maintenance.• Vendor technology included VeloCloud, Flexware, Silver Peak, VMWare, Cisco, Ciena, Extreme Networks, Palo Alto, Microsoft, Dell, HP, Ekahau and AirMagnet.