Gary Edwards, Phd

Gary Edwards, Phd Email and Phone Number

Executive Advisor - providing leading brands with evidence-based market leadership strategies. @ Golfdale Consulting
Gary Edwards, Phd's Location
Toronto, Ontario, Canada, Canada
Gary Edwards, Phd's Contact Details

Gary Edwards, Phd personal email

n/a

Gary Edwards, Phd phone numbers

About Gary Edwards, Phd

Accomplished business growth leader with a proven track record of providing winning counsel to leading brands in Canada, the US, and the UK. Dr. Edwards is recognized for his expertise in leveraging data-driven insights to enhance market positions and customer loyalty. I combine a passion for actionable insights with building thought authority leadership to drive growth. Exceptional evidence-based leadership skills combined with practical experience overseeing the growth of sales, marketing, client success, and data science.As an accomplished executive with a proven track record of providing effective counsel to prominent Global brands, particularly in the multi-unit retail space, I am dedicated to providing insightful and transformative data that enhances stakeholder engagement.

Gary Edwards, Phd's Current Company Details
Golfdale Consulting

Golfdale Consulting

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Executive Advisor - providing leading brands with evidence-based market leadership strategies.
Gary Edwards, Phd Work Experience Details
  • Golfdale Consulting
    Co-Founder And Principal
    Golfdale Consulting Nov 2015 - Present
    Toronto, Ontario, Ca
    Consultant providing actionable research insights, interactive publications, and thought leadership advocacy for enterprises. Boutique consultancy bolstering advocacy through research, behavioral and data science, and strategic communications. With decades of customer-centered executive level experience in primary research, analytics, operations, sales and marketing, Golfdale provides clients hands-on transformative repositioning. Tools and tactics include interactive research reports, advocacy strategies, and public speaking engagements.
  • Cyber Security Global Alliance
    Advisory Board Member
    Cyber Security Global Alliance Feb 2023 - Present
    Kitchener, Ontario, Ca
    Providing core leadership expertise in research, analysis, and thought leadership.
  • Iiba
    Senior Advisor
    Iiba Jan 2021 - Dec 2023
    Toronto, On, Ca
    Senior Advisor, Business Analytics to the International Institute of Business Analysis.
  • Empathica (Acquired By Inmoment)
    Chief Customer Officer
    Empathica (Acquired By Inmoment) 2004 - 2015
    Salt Lake City, Utah, Us
    Helped world leading brands improve the quality of their services and operations. As the Chief Customer Officer (CCO), I led the Marketing and Sales, Client Services, and the Marketing Insights teams. Provided operational quality improvement, market research, data analysis, and strategic consulting to the world’s leading multi-unit enterprises. We combined analytical bench strength with world class software to measure and better manage customer experiences.With a 10 fold increase in revenue over 10 years, Empathica became the leading provider of social Customer Experience Management (CEM) programs. My passion was building performance-improvement solutions for the world's most respected multi-unit brands in the banking, retail, food services, petro and hospitality sectors.
  • Thompson Lightstone (Acquired By Maritz Research)
    Senior Vice President
    Thompson Lightstone (Acquired By Maritz Research) Sep 2000 - Jan 2004
    Responsible for client and business development focusing on customer satisfaction, new product development, competitive intelligence and employee engagement. Sales development of a new US based financial services practice.
  • Gallup
    Country Manager And Svp, Gallup Canada
    Gallup Mar 1995 - Aug 2000
    Washington, D.C., Us
    Rebuilt brand within Canada and re-established a business base following acquisition by Gallup, Princeton NJ. Responsible for building Canada as one of the top key profit centers worldwide. Managed staff operations. Sold key accounts for the entire Canadian revenue stream. Oversaw core product offerings in the Canadian marketplace including service quality measurement, brand equity tracking, advertising effectiveness, and employee talent assessment. Conducted television and spokesperson representation as the voice of Gallup Canada.

Gary Edwards, Phd Skills

Customer Experience Leadership Customer Satisfaction Business Development Management Strategy Marketing Strategy Market Research Analytics Customer Experience Management Crm Strategic Planning Business Strategy Business Intelligence Program Management Survey Design Team Leadership Change Management Competitive Analysis Segmentation Customer Service Customer Insight Employee Engagement Public Speaking Benchmarking Account Management Sales Management Marketing Research Data Analysis Data Science New Business Development Saas Brand Loyalty Team Building Retail Product Development Performance Management Competitive Intelligence Data Driven Decision Making Data Visualization Big Data Analytics Key Performance Indicators Coaching B2b Process Improvement Public Affairs Marketing Science Customer Retention Team Management Professional Services

Gary Edwards, Phd Education Details

  • Wilfrid Laurier University
    Wilfrid Laurier University
    Social Policy
  • Wilfrid Laurier University
    Wilfrid Laurier University
    Social Community Psychology
  • Western University
    Western University
    Psychology

Frequently Asked Questions about Gary Edwards, Phd

What company does Gary Edwards, Phd work for?

Gary Edwards, Phd works for Golfdale Consulting

What is Gary Edwards, Phd's role at the current company?

Gary Edwards, Phd's current role is Executive Advisor - providing leading brands with evidence-based market leadership strategies..

What is Gary Edwards, Phd's email address?

Gary Edwards, Phd's email address is ga****@****iba.org

What is Gary Edwards, Phd's direct phone number?

Gary Edwards, Phd's direct phone number is +190554*****

What schools did Gary Edwards, Phd attend?

Gary Edwards, Phd attended Wilfrid Laurier University, Wilfrid Laurier University, Western University.

What skills is Gary Edwards, Phd known for?

Gary Edwards, Phd has skills like Customer Experience, Leadership, Customer Satisfaction, Business Development, Management, Strategy, Marketing Strategy, Market Research, Analytics, Customer Experience Management, Crm, Strategic Planning.

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