Dr. Gerald Mitchell Email & Phone Number

Atlanta Metropolitan Area

- Spearheaded the conception, development, and launch of the Reflekt Me app, achieving a notable 70% usage rate post-launch.- Formulated comprehensive business plans, significantly contributing to the streamlined execution of the MVP.- Led the strategic planning and implementation of the product roadmap, ensuring alignment with business goals and user needs.- Collaborated cross-functionally, culminating in the successful launch of the Reflekt Me App which bolstered sales and streamlined client onboarding.- Played a pivotal role in shaping Reflekt Me's enterprise software direction, emphasizing scalability and integrations.- Advocated for user-centric design principles, directly contributing to the successful design of the Reflekt Me tool prototype.- Worked on the Reflekt Me tech roadmap and assisted in feature prioritization.- Redesigned the Reflekt Me e-commerce web app, focusing on accessibility and usability, leading to a 45% increase in user satisfaction.- Gathered user feedback through client interviews, leading to usability enhancements and increased engagement.- Worked on the web app redesign using Figma, completing the project in 5 months.- Managed the redesign project using agile principles, ensuring timely completion.

United States

Fayetteville, North Carolina Area

- Orchestrated the launch of three innovative academic services, amplifying consumer engagement by 25% through a strategic focus on user-centric methodologies.- Channeled cross-disciplinary collaborations to invigorate advising and student support mechanisms, propelling a 5% growth in student retention rates.- Commanded an expansive portfolio encompassing 10 academic offerings, while steering a diverse team of 100 professionals, underscoring a blend of visionary leadership and meticulous project oversight.- Crafted and piloted the academic service roadmap for undergraduate students, while concurrently championing university-wide retention strategies.- Delved deep into consumer behavior, spearheading detailed engagement and satisfaction studies, while adeptly translating findings into actionable strategies.- Conducted comprehensive evaluations of academic offerings, ensuring their alignment with institutional standards and student-centric needs.

I worked as a freelance cultural observer and reporter that to explores and reports on particular areas or cultural phenomenons.

Elmhurst, Il

- Spearheaded the development of a university-wide retention strategy by aligning organizational initiatives with student needs, ensuring enhanced user experiences.- Built compelling cases for new initiatives, leveraging data-driven insights and aligning with the university's strategic goals to improve student experience and loyalty.- Demonstrated a deep understanding of diverse student needs, driving the development of programs and strategies that cater to a broad spectrum of backgrounds and experiences.- Monitored and evaluated the effectiveness of implemented strategies, ensuring they met the desired outcomes and making adjustments as needed.- Successfully rolled out university-wide initiatives, leading to improved student retention rates and overall satisfaction.

Greater Chicago Area

This graduate-level course prepares students for work within the Student Affairs profession.

Chicago, Illinois

- Pioneered the development and launch of 4 academic services, resulting in a remarkable 16% boost in student retention.- Innovated recruitment products, consistently driving a 10% year-over-year increase in enrollment.- Architected a comprehensive product evaluation process, fusing qualitative and quantitative data insights, which revolutionized the program evaluation mechanism.- Steered one of the university's flagship minority student recruitment and support services, emphasizing diversity and inclusivity.- Orchestrated a state-wide high school student recruitment strategy in close collaboration with local and state educational institutions, marking significant strides in outreach and enrollment.

Greater Los Angeles Area

- Managed four academic services for three large urban school districts and one community agency.- Developed and launched 2 academic support products within the private tutoring market. - Developed immediate and long-range business plans.- Lead the development of academic services and products.- Created and implemented business model and go-to-market strategy. - Lead a team of 12 tutors and site managers.- Assisted in client acquisitions and sales.

Riverside, Ca

- Lead the academic intervention services for the university. I lead a team of 15 advisors and tutors.

Bloomington, Indiana Area

- Developed and launch the college's first student onboarding program. - Introduced an academic advising service that cut new student advising time by 50%.- Created a comprehensive retention service strategy for the college.

Ed.D., Education Leadership

M.S., Higher Education Student Affairs

B.S., Psychology