- Developed and implemented revenue cycle policies and procedures to ensure timely and accurate billing and collections, resulting in improved cash flow and reduced accounts receivable- Monitored revenue cycle performance metrics, such as days in accounts receivable, net collections, and denial rates, and implemented process improvements to achieve financial targets- Supervised revenue cycle staff, providing training and coaching to improve performance and ensure compliance with healthcare regulations and billing standards

- Successfully processed and submitted an average of 75 claims per day, resulting in an average of $200,000 in monthly revenue for the facility- Reduced the average claim processing time by 30%, resulting in a decrease in the average days in accounts receivable from 45 to 30 days, and an increase in cash flow by $15,000 per month- Identified and resolved billing errors and discrepancies in patient accounts, resulting in an average of $10,000 in recovered revenue per month- Proficient in medical billing and coding procedures, with experience using industry-standard software such as CPT and ICD-10 codes to ensure accurate and timely submission of claims

- Acquired medical histories as well as vital signs while explaining procedures to approximately 200 patients daily- Obtained and prepared laboratory specimens for analysis -Proficient in managing front desk operations, including scheduling appointments, answering phone calls, and greeting patients with a friendly and professional demeanor-Skilled in managing patient records and verifying insurance information to ensure accurate billing and timely payments

-Assessed different technological tools and matching them to corresponding biological data sets-Collected, analyzed, and quantified data into reports presented to the lab group for the purpose of discussing future steps of how to proceed and finalize our work in respect to lymphoma which resulted in multiple scientific publications

-Collaborate with Professors Donna McGregor, Lars Nordstroem, & Pamela Mills to explore the benefits of adapting a flipped classroom model which has resulted in the improvement of students’ test scores by up to 40%-Explain challenging concepts and proctor exams to a class of 250 students in a general chemistry course

-Furthered professional development and training through 11 Science, Technology, Engineering, and Mathematics (STEM) workshops and internship seminars-Consult with mentor about transitioning from high school to college, opportunities, and on various personal achievements

Nominated as one of 60 students at Lehman College to serve in a 1-year career and leadership development in STEM disciplines program

- Participated in a two-year fellowship program, including mentorship, career development workshops, and networking events, to develop skills and knowledge in a chosen career field- Collaborated with a mentor to develop and achieve career goals, including identifying internships and job opportunities, creating a professional network, and refining job search skills- Completed training and workshops on topics such as resume writing, interviewing skills, networking, and financial literacy, to prepare for success in the workforce

- Learned about multiple health verticals via academic lectures and one-on-one coaching with current medical students- Communicated with faculty instructors to deepen personal and academic growth - Collaborated with fellow cohort to deliver a presentation to 200 college students and 30 faculty members on the health policy topic, “Birth Injustice and Socioeconomic Factors”