David Giroux Email & Phone Number

New York City Metropolitan Area

Driving sales and account management strategy for solutions and services supporting investment company compliance, regulated communications, and financial marketing fulfillment. Collaborating with key stakeholders in product, technology, service, and operations to articulate and influence our solution roadmap based on client feedback and industry insight.

Edgewood, NY

• Delivered omnichannel solutions for 270 enterprise financial services, healthcare, and insurance clients, who generated $620M in annual revenue supported by my team of 84 client relations and customer success.
• Enterprise client relationships strengthened, and customer satisfaction improved through proactive onboarding oversight, project governance, and the establishment of trust
• Client loyalty reinforced by creating and delivering action plans based on client quarterly business review (QBR) feedback and NPS survey data
• Client trust and transformational improvement attained with the development of a new inquiry analysis database used by all departments to generate timely and accurate responses to client questions and issues
• 40% reduction in recurring issues achieved by improving the quality of root cause research and ongoing governance of corrective actions
• Delivery of Long-term, growth-focused client relationships achieved by increasing the team’s knowledge of industries, processes, and products.

North America

• Closed $15 million in new contractual annual sales with a team of nine US and Canadian sales executives
• 50% improvement in pipeline accuracy and 15% improvement in forecasting accuracy achieved by defining sales stage criteria, implementing a Salesforce.com database and dashboard enabling critical forecasting, pipeline.
• $10.8 million of new business closed from 250 qualified leads generated within six months with a new marketing and sales strategy that increased industry visibility and credibility
• 20% revenue growth over two years, including the two highest quarterly revenue performances in GMC’s history ($4.4M/quarter with solid profit attainment), achieved with targeted client demos and aggressive.

Greater New York City Area

• Led a cross-functional team of 18 professionals for $200M division, producing division collaterals, marketing communication campaigns, user groups, trade conferences, and sales support materials. Achievements include:
• Average deal size increase of 200% with the execution of sales certification program based on Acclivus R3 consultative selling and account planning curriculum; customized growth strategies developed based on.
• $35M in annual sales revenue generated by designing and composing corporate annual reports for regional banks and newly formed public companiesEarly career development includes experience in the Advertising.

Bfa, Communication Design / School Of Art, Media, And Technology

Executive Development For Financial Industry Professionals

Center For Creative Leadership: Leadership Development Program

Major Account Planning And Strategy, Team Development And Facilitation

Annual Advanced Leadership Training Program