PROFESSIONAL PROFILEBusiness management and sales professional with 20+ years of experience in both large and smaller business environments. Extensive non-profit service experience. Exceptional abilities at Listening, understanding and analyzing for cooperative problem solving. Known to be an outstanding communicator and trainer, with effective writing, oral presentation and public speaking abilities. A passionate life-long learner, continually improving and acquiring new knowledge and skills. Management:• Operations/Finance/HR Manager, 8+ yearsAR & AP, Financials, Tax & Regulatory Issues; Payroll, Benefits, Training & Handbook, Employee Files, Hiring, Unemployment/Workers’ Comp; Managed Office Staff, Organize Events & Travel, Contract Negotiations; Purchase & Maintain Computers, Phone System, CRM Conversion & Maintenance; Vehicle Purchase & Sales, Registration & DEQ, Maintenance, Branding; Building Maintenance• Accounting firm General Manager, 2 yrsCoordinating the activities all departments, hiring of staff, acquisition and implementation new accounting software, development of new services. Reduced AR by more than $50,000• Sales & Marketing Director, 2 yrsManaged six telephone appointment setters. Achieved all marketing and growth goals over four years.•Safety and Workers Compensation Manager, 2 yrsDirected all safety & training programs for a large corporation with 375 employees. Reclassified employees in Washington, securing a refund of over $60K for WC. Helped HR significantly reduce warehouse turnover. Accomplished a special project to achieve “Organic” warehouse certification.• Warehouse Shipping Manager, 2 yrsOverseeing all aspects of production and employee management for 35 employees in 5 departments.Sales:• Technology/Software Sales, 5 yrsPOS, Enterprise, SaaS, management, Sarbanes-Oxley – Strategic Account Manager & Independent Sales Rep – Inside sales, Consistent quota & bonus achievement• Service Sales, 4 yrsBusiness Development Manager-Consultative outside B2B (small to medium sized companies)-Accounting Sales (taxes, bookkeeping, payroll)- 225 new customers • Wholesale Grocery Sales, 7 yrsServing in retail stores: Product sales, placement and stocking; Customer service specialistSpecialties: Computer:Proficient in MS Word (45-50 WPM), experienced in Excel, Outlook and PowerPoint, SalesForce.com, SalesLogix, Microsoft CRM, Adobe Connect Pro, GoToAssist, Social Media Quota Attainment, Leadership Training, Relationship Building, Territory Management, Software Demonstrations, Solution Selling, Contract Negotiations