Medical Assistant
Current• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.• Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.• Centrifuged blood samples as outlined in clinical protocols.• Stocked phlebotomy cart or carrier with appropriate supplies.• Completed proper sanitation and cleaning of equipment and work areas between patients.• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.• Used personal protective equipment correctly to protect coworkers and patients.• Reviewed patient records for accuracy and completeness.• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.• Developed and implemented strategies to improve phlebotomy processes.• Sanitized, restocked, and organized exam rooms and medical equipment.• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.• Obtained client medical history, medication information, symptoms, and allergies.• Performed medical records management, including filing, organizing and scanning documents.• Called and faxed pharmacies to submit prescriptions and refills.• Obtained and documented patient medical history, vital signs and current complaints at intake.• Answered telephone calls to offer office information, answer questions, and direct calls to staff.• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
