Helen Abdali Soosan Fagan, Ph.D. Email and Phone Number

We support leaders, organizations, teams, and communities to develop the capacity to engage their diverse teams to effectively leverage each other’s differences to achieve their goals. Dr. Fagan’s approach has been effective because it is ground in practical and research based development of inclusive leadership mindset.

Developing Leadership Intercultural CompetenceEmotional Intelligence DevelopmentAuthentic Leadership DevelopmentCultural Competence in HealthcareClients have included:AmeritasBryan College of Health SciencesLincoln Electric SystemUnion BankCommunity Health Endowment of LincolnGlaxo-SmithklineLincoln Police DepartmentUniversity of Nebraska-ExtentionSt. Francis Medical CenterFaith Regional Medical CenterSoutheast Community CollegeRegion V Health ServicesDuncan AviationClarkson CollegeDoane University CargillState of NebraskaCity of HastingsMadison Public Schools

Taught a course titled Global Community Cultural Diversity in Health and Illness to nursing and allied health students (2007-2010).Administer and analyze Intercultural Development Inventory (a tool for assessing cultural sensitivity) to all incoming and graduating students, for all faculty and staff.Serve on Diversity Advisory Board since its inception. Providing input and guidance on the Diversity and Cultural Competence initiatives of the college.

Leadership FacultyConduct research in Leadership, Diversity and InclusionManage and develop Teaching Assistants

•Responsible for the development, and oversight of Bryan Health System's Diversity Program. Including the development of an annual diversity strategic plan. •Managed the activities of the 17-member Diversity Council, including recruitment, orientation and support of council members.•Role included the strategic and effective integration of the Diversity Program with Recruitment and Retention, Leadership Development, Education, Service Excellence, and Quality Patient Care programs.•Responsible for the organizational implementation of the Culturally and Linguistically Appropriate Services Standards.•Provided consulting to any member of management on recruitment, retention and employee relation needs of diverse employee populations.•Served as pseudo Ombudsperson for minority/immigrant employee needs.•Instrumental in the development, assessment and reporting of the findings of minority women’s health needs to BryanLGH leaders.•Provided departmental training to clinical and non-clinical staff regarding understanding and providing care to multicultural patients.•Assisted with the international recruitment of nurses from Philippines.•Developed and facilitated the Home Orientation and Acculturation of 33 nurses from the Philippines.•Created and facilitate Diversity 101 and 201; Day and a half long training for organization’s leaders and staff through BryanLGH University.•Instrumental in the creation and addition of Diversity and Cultural Competence training to New Employee Orientation, Nursing Orientation, Web based Safety Training, and Service Excellence.•Member of the Service Excellence Training design and facilitation team.•Evaluated systems, policies and practices that affect diverse employee and patient populations.•Instrumental in developing and maintaining relationships with various community agencies whose services are primarily focused to the needs of diverse individuals.